Employer User Guide

How to Pay Your Premiums Online

Health Connector for Business customers, how to pay, step-by-step:

To pay your premiums to Health Connector for Business for your employer-sponsored coverage, please follow the steps below. Payments submitted before 8pm on bank business days will be posted the same day.

Step 1 – Login into your Health Connector for Business account and go to the online payment link that reads “Pay Online”

Sign in to your account

Screenshot of the pay online screen when an employer is logged into their account.

Step 2 – When you click the payment link, you will need to login to Online Bill Pay with your Health Connector for Business Account Number

  • Your account number is found on the first page of your invoice.
  • For new employers making your first month’s premium payment, your account number is on the invoice emailed to your point of contact.

Step 3 – Enter Contact and Payment Information

  • Email Address – for your payment confirmation email
  • Amount to be Paid – must match the total amount due on your invoice
  • Payment Note – please enter your Company Name, similar to how you would use a check memo field

Step 4 – Enter Your Bank Account Information

  • Be Careful! Please double check your routing and account numbers to ensure accurate payment processing.

Step 5 – Review and Complete Your Payment

Step 6 – Confirmation of Your Payment

  • You can print a copy of your payment confirmation for your records.
  • You will also receive an email confirming your payment at the address provided in the “Contact Information” section.

May 1, 2017    Business, Employers  
Monday, May 1st, 2017|