Go Paperless

The Health Connector member portal includes a paperless option so you can skip the mailbox and login to get your bills, notices, and tax forms online.

Go Paperless

The Health Connector member portal includes a paperless option so you can skip the mailbox and login to get your bills, notices, and tax forms online.

Go Paperless

The Health Connector member portal includes a paperless option so you can skip the mailbox and login to get your bills, notices, and tax forms online.

Features include

  • Review your Health Connector notices and tax forms online.

  • The ability to review your billing and payment history.

  • Review your enrollment status, and more.

How to update your paperless settings

  • Sign in to your account and click on the “Make Payment” button to open the new member portal. Be sure to turn off your pop-up blocker for the site so the member center will open.

  • In the member portal, click on the “Paperless Settings” option in the main menu.

  • Once on the Paperless Settings page, check the box for “Enroll in paperless.” Enter your email address, then type it in again in the “Confirm Email Address” field (check that both are correct)

  • Click the “Save” button, and you will see a message stating that a confirmation email has been sent. If you don’t find the email, please be sure to check your spam folder. (If, for some reason, you do not receive that email, you can click the “Resend Confirmation Email” button in Paperless Settings.

  • If you forgot your account sign-in information, click here to learn how to reset your username or password. You do not need to create a new account.

  • If you do not have account login information, you will need to contact Health Connector customer service as soon as possible to set up account sign-in information. You do not need to create a new account.

Features available to members

Streamlined payment experience

Our payment site has a new, simpler look to easily find your bills and Health Connector notices.

More choices with AutoPay

You can choose the 15th or the 23rd of each month for your payment withdrawal. You can also choose a set payment amount for AutoPay.

More language support

Read your notices, bills, and your online account in Spanish or Brazilian Portuguese, if you prefer. You can change your language preference in your online account at any time.

More changes are on the way

More changes and improvements are coming. We’ll keep you informed as they get closer.