Health Connector Careers

Join our team

Who We Are

Be Part of Massachusetts’s Health Care Legacy

The Massachusetts Health Connector is the Commonwealth’s official health insurance marketplace and is the first and longest-running state-based health insurance Marketplace in the nation. We are proud to say that we have served over 1 million members since 2006.

Our strong, talented, and committed team plays a crucial role in covering Massachusetts residents and making the Commonwealth a national leader in health care access. We are an independent state agency that delivers health and dental benefits to approximately 400,000 residents of the Commonwealth.

We work as a team to provide health care access and financial security to people who need the benefits created by having quality, affordable health insurance. Our open positions offer the potential for professional growth while serving the public interest.

18+

Years Serving the People of Massachusetts

400K

Current
Members

1M+

People Served Since 2006

Be a part of a team that values…

Person-centeredness

The real lives of residents of the Commonwealth who rely on Health Connector coverage or are touched by its policies, and how their needs differ based on lived experience, will remain at the center of all program design, policy-making, and operational decisions.

Equity

Health Connector practices and policies will advance equitable access to comprehensive health coverage and health coverage that promotes equitable health outcomes.

Value

Health Connector coverage will provide members with meaningful access to health services with minimal barriers due to cost while centering the importance of an economically sustainable health care system and being good stewards of public (state and federal) resources.

Reliability

The Health Connector will serve as a reliable and trustworthy source of coverage to the residents it serves, and as a dependable and steady business and policy partner to its stakeholders.

About the Team

0
Communities employees come from

23–71

Age range of employees

0
Average years of service

Employee Testimonials

At the heart of the Health Connector are the people who bring our mission and values to life. Our employee testimonials offer a glimpse into the diverse experiences and perspectives that shape our workplace culture.

“I have only been at the Health Connector for a short time, but I can say that joining this team was the best decision I have made.”

Dawn Ortiz
Human Resources Specialist

“Working at MA Health Connector has truly been an incredible experience. The organization brings together people from diverse backgrounds, which creates fresh perspectives and innovative approaches to both new and existing challenges. I love being part of Health Connector because the people here genuinely care about my interests and support me in reaching my goals. That level of encouragement motivates me every day.”

Aakash Sawant
Senior Support Specialist

“What I enjoy most about working at the Massachusetts Health Connector is the collaborative and supportive team environment. This role gives me a sense of purpose and motivation, as the work directly contributes to improving member experience and supporting people. Being able to collaborate across functions, learn different aspects of the work, and contribute to meaningful outcomes makes it a very motivating and rewarding place to work.”

Vishnu Mohan Ravula
Contact Center Operations Business Analyst

“After seven years at the Health Connector, I am still so fortunate to get to work alongside some of the most intelligent people I’ve encountered in my career and end each workday knowing that our mission is focused on improving the lives of residents of the Commonwealth. It is invaluable to feel like you are part of something greater than yourself.”

Erin Ryan
Chief of Staff

“Since joining the Health Connector in 2013, I’ve witnessed firsthand the unwavering commitment of all leadership and staff to providing affordable health coverage to Massachusetts residents and small businesses. My personal experience with coverage gaps before Health Care Reform fuels my passion for our mission, and I am proud to be a part of this organization.”

Kirsten Athena Blocker
Director of Content Strategy and Marketing

Benefits

Medical, Vision, and Dental Coverage

Medical, Vision, and Dental Coverage

Life
Insurance

Life
Insurance

Short-Term and Long-Term Disability

Short-Term and Long-Term Disability

Commuter
Benefits

Commuter
Benefits

Flexible Spending Accounts

Flexible Spending Accounts

Employee Assistance Program

Employee Assistance Program

Retirement
Benefits

Retirement
Benefits

Hybrid Work Environment

Hybrid Work Environment

Training and Education Benefits

Training and Education Benefits

Open Roles

The Health Connector is dedicated to serving the residents of the Commonwealth. We offer you the opportunity to grow as a professional and work in a diverse, energized, and collaborative environment. Join us in our mission to advance access to high-quality health care coverage for Massachusetts residents and small businesses.

The Health Connector operates on a hybrid work arrangement. Our employees are only expected to work in our downtown Boston office two days a week and three days at home.*

Check out our open roles below and apply.

TitleCreate DateExcerptRead More
Program Manager of Eligibility & Enrollment Operations3/26/2026The Massachusetts Health Connector is seeking a highly organized Program Manager of Eligibility & Enrollment Operations to help us identify, lead, and implement business process improvement opportunities and strategies. This role’s goals will be related to enhancing accuracy, efficiency and timeliness of transactions which affect operations and user experience. The Program Manager of Eligibility & Enrollment Operations will work with our Policy, IT, and Operations leads both internally and across multiple agencies, as well as coordinate with partners and vendors to improve user, member, and agent experience through communication, collaboration, and projects to drive business objectives. /program-manager-of-eligibility-enrollment-operations
Director of Information Security3/20/2026The Director of Information Security will lead the continued development and advancement of the Health Connector’s information security and risk management program, ensuring the protection of systems, infrastructure, and sensitive information from evolving cybersecurity threats./director-of-information-security
Director of Plan Management and Carrier Relations2/23/2026The Director of Plan Management and Carrier Relations leads the Health Connector’s work collaborating with health insurance carriers. The Director is responsible for the oversight, management, and strategic direction of the insurance products that comprise the Health Connector’s health and dental coverage programs for individuals and small businesses. /director-of-plan-management-and-carrier-relations-2
Health Connector Fellowship and Internship Program1/28/2026Explore the Health Connector Fellowship and Internship program for Summer 2026, offering valuable experience in health policy, finance, communications, and more./health-connector-fellowship-and-internship-program-2026
*In-office schedule varies depending on job duties and requirements outlined in each job posting.