Careers

About the Massachusetts Health Connector

The Commonwealth Health Insurance Connector Authority (Health Connector) is an independent public authority serving as the Affordable Care Act (ACA)-compliant marketplace for the Commonwealth.  The organization is charged with providing subsidized and unsubsidized health insurance to individuals and small employers.  The Health Connector also oversees policy development related to health care reform under both state and federal laws, as well as conducting public education and outreach about health care reform and coverage opportunities.

The Health Connector is an equal opportunity employer that values diversity as a vital characteristic of its work force.  We consider qualified applicants without regard to race, color, religion, gender, sexual identity, gender identity, national origin, or disability.

Assistant General Counsel

Duties:

The Connector is looking for an Assistant General Counsel (AGC) who will provide legal advice and assistance to Connector management and staff in a broad range of substantive areas.  The AGC will work in a fast-paced, innovative environment and will participate in inter-disciplinary teams including health care policy, IT and operations staffs to design and improve systems that serve the public and fulfill the Connector’s mission.  Specific duties will include:

  • Assisting in the procurement, drafting, negotiation, and management of complex contracts for services provided to the Health Connector, including contracts with insurance carriers, IT and other vendors, and other business partners.
  • Provide advice on compliance with federal and state laws, with a particular focus on issues regarding health insurance and e-commerce.
  • Assisting in the procurement, drafting, negotiation and management of complex carriers with customer service vendor(s), and insurance carriers.
  • Responding to and assisting in resolving consumer coverage issues from members, their representatives, and other state agencies.
  • Providing advice on administrative law questions, including public record and open meeting law issues. Responding to public records requests, as needed.
  • Handling litigation matters or managing outside counsel in litigation, as the need arises.
  • Providing legal expertise to support ongoing compliance efforts in the areas of data privacy and security, financial management, fraud prevention, and program integrity.

Qualifications:
A candidate must have a J.D. degree and admission to the Massachusetts bar. Demonstrated interest and/or experience in the areas of areas of health care law, insurance regulation, administrative law or information technology.  The ideal candidate will have excellent oral and written communication skills, an ability to manage multiple priorities in a rapidly-changing environment, and a familiarity with the legal environment of the Commonwealth and public sector.  

Salary: Salary range is competitive; salary will be commensurate with experience.

If interested? Send cover letter and résumé to Connector-jobs@state.ma.us.

Please note: Due to the requirement of 268A, please complete the Applicant Disclosure Form and return with your application.

About the Health Connector:

The Commonwealth Health Insurance Connector Authority (Health Connector) is an independent public authority serving as the Affordable Care Act (ACA)-compliant marketplace for the Commonwealth. The organization is charged with providing subsidized and unsubsidized health insurance to individuals and small employers. The Health Connector also oversees policy development related to health care reform under both state and federal laws, as well as conducting public education and outreach about health care reform and coverage opportunities.

The Health Connector is an equal opportunity employer that values diversity as a vital characteristic of its workforce.  We consider qualified applicants without regard to race, color, religion, gender, sexual identity, national origin or disability.

Vendor Management and Outsourcing Strategy Intern – Summer 2017

The Health Connector’s Vendor Management and Strategy Organization is seeking an intern to join the team for the spring/summer of 2017. This individual will participate in ongoing vendor contract management and outsourcing strategy with particular focus on research and benchmarking activities related to future outsourcer procurement efforts.  The individual will also prepare summary memos and scorecards and present findings to staff comparing vendor capabilities.

Key Responsibilities include:

  • Assist in the creation of outsourcer requirements doc
  • Conduct research activities to determine field of potential outsourcers
  • Create and support comprehensive scorecard evaluation of potential outsourcers
  • Assist in the creation of comprehensive RFI document

Additional Responsibilities include:

  • Assist the Manager of Vendor Relations and Strategy in the management of existing contract compliance
  • Assist in the processing/tracking of Vendor invoices
  • Assist with other business and operations projects, as needed

Experience and Qualifications:

  • Strong MS Office Suite skills, including but not limited to Excel and PowerPoint
  • Strong research and writing skills
  • Ability to work under pressure with tight timelines
  • Ability to work in a team setting
  • Ability to take initiative and work independently on projects

Education: Undergraduate or Graduate Student in Business or Operations Management

 

About the Health Connector

The Health Connector is an independent state authority that has been designated as the official Massachusetts health benefits Exchange under the federal Affordable Care Act. In addition to overseeing the implementation of both state and federal health reform, the Connector is committed to enhancing the experience, services, and health insurance products for individuals and small businesses shopping through the Exchange. The Connector is also responsible for overseeing policy and regulations geared toward furthering the goals of health reform. More information about the Connector and its programs is available at www.MAhealthconnector.org.

Salary: This is a paid internship.

Length of Internship: June- August 2017 (minimum of 20 hours a week)

Interested: Send cover letter and resume to Connector-jobs@state.ma.us.

 

Reporting Team Intern – Summer 2017

The Health Connector’s Reporting Team is seeking an intern to join the team for the 2017 summer.  This individual will participate in ongoing operational activities as well as projects related to the implementation of the upcoming open enrollment period.

Key Responsibilities include:

  • Support the Reporting Team in planning and preparing for the 2017-18 open enrollment period
  • Review existing library of reports to identify gaps and development opportunities for new reports
  • Attend design sessions and interface with Connector Business Leads and Subject Matter Experts (SMEs)
  • to document report requirements based on business needs
  • Update business requirements documentation to reflect updated business needs
  • Work with Reporting Team to update and/or build reports using Reporting Team database and
  • visualization tools
  • Createand manage recurring reports
  • Run additional ad hoc reports, as needed
  • Perform data analysis to identify trends and insights valuable to the business
  • Assist with preparing materials and scheduling report designsessions
  • Take notes during design/requirements sessions as needed

Experience and Qualifications:

  • Undergraduate or Graduate student
  • Strong MS Office Suite skills, including but not limited to Word, Excel and PowerPoint
  • Experience with databases analytics and visualization tools (eg. MS SQL Server, Tableau, SAP BOE, Crystal, etc)
  • Interest in healthcare reform and healthcare operations
  • Ability to work in a team setting
  • Ability to take initiative and work independently on projects
  • Ability to work under pressure with tight timelines

About the Health Connector

The Commonwealth Health Insurance Connector Authority (Health Connector) is an independent public authority serving as the Affordable Care Act (ACA)-compliant marketplace for the Commonwealth.  The organization is charged with providing subsidized and unsubsidized health insurance to individuals and small employers.  The Health Connector also oversees policy development related to health care reform under both state and federal laws, as well as conducting public education and outreach about health care reform and coverage opportunities.  More information about the Connector and its programs is available at www.Mahealthconnector.org.

The Health Connector is an equal opportunity employer that values diversity as a vital characteristic of its work force.  We consider qualified applicants without regard to race, color, religion, gender, sexual identity, gender identity, national origin or disability. 

Salary: This is a paid internship.

Length of Internship: June – August (40 hours a week)

Apply: Send cover letter and resume to:  Terri Shine – terri.shine@state.ma.us

Legal Intern – Summer 2017

The Health Connector is seeking a legal intern to join the team for the summer of 2017.  This individual will work with the General Counsel and three Assistant General Counsels to assist in providing legal advice and counsel to the Health Connector’s program staff.  This paid internship will provide an opportunity to be part of a dynamic, mission-driven organization that is at the leading edge of health care reform and policy.  The legal intern will get the chance to work on a broad range of issues in the health care field.

Key Responsibilities include:

  • Research and analyze legal issues in a wide range of substantive areas, including health law, insurance regulation, employment law and administrative law
  • Assist in developing and drafting policies, trainings and compliance programs in a range of substantive areas
  • Interpret regulations and statutes governing Connector operations
  • Assist in reviewing and documenting administrative appeals procedures
  • Provide support for ongoing litigation as needed
  • Participate in other legal projects as needed

Experience and Qualifications:

  • JD students only. Prefer students who have completed at least 2 years of law school, but students who have completed 1 year of law school and have prior health care experience are encouraged to apply.
  • Strong academic background
  • Demonstrated research and writing abilities
  • Demonstrated interest in health care reform and health law
  • Ability to work in a team setting
  • Ability to take initiative and work independently on projects
  • Ability to work under pressure with tight timelines
  • Strong MS Office Suite skills, including but not limited Word, Excel and Power Point only.

About the Health Connector

The Commonwealth Health Insurance Connector Authority (Health Connector) is an independent public authority serving as the Affordable Care Act (ACA)-compliant marketplace for the Commonwealth.  The organization is charged with providing subsidized and unsubsidized health insurance to individuals and small employers.  The Health Connector also oversees policy development related to health care reform under both state and federal laws, as well as conducting public education and outreach about health care reform and coverage opportunities.  More information about the Connector and its programs is available at www.MAhealthconnector.org.

The Health Connector is an equal opportunity employer that values diversity as a vital characteristic of its work force.  We consider qualified applicants without regard to race, color, religion, gender, sexual identity, gender identity, national origin or disability.

Salary: This is a paid internship.

Length of Internship: June – August (40 hours a week)

Apply: Send cover letter and resume to:  Terri Shine – terri.shine@state.ma.us

IT Release Management Intern – Summer 2017

The Health Connector is seeking an intern to join the team for the Summer of 2017 to assist its Release Management activities. This individual will participate in activities related to the Health Connector’s continuing transition to becoming an Affordable Care Act (ACA)-compliant Health Insurance Exchange, specifically efforts related to the deployment of additional functionality on the new website.

Key Responsibilities include:

  • Support the Information Technology (IT) team in all aspects of Release Management
  • Assist in the development and tracking of all activities related to Release Management for upcoming Releases, including developing internal project management tools to support Subject Matter Experts development of functional requirements
  • Assist in the facilitation of internal and external meetings related to Release Management activities, including a potential “All Staff” internal meeting focused on ensuring all employees understand what is coming in upcoming Releases
  • Assist Release Management efforts by ensuring that testing is comprehensive for all functional Releases by working collaboratively with colleagues as well as external state partners
  • Assist with the development and design of test cases, assist with oversight of testing progress, report on testing success/failure
  • Assist with the tracking of defects uncovered in testing and support efforts to prioritize these defects to be resolved in upcoming Releases

Experience and Qualifications:

  • Undergraduate students (Seniors) and Graduate students concentrating in Health Care Management, Health Policy Management, Business (with a concentration in Health) or IT (with a concentration / classes in Health) are encouraged to apply.
  • Strong MS Office Suite skills, including – but not limited to – Outlook, Excel, PowerPoint, and Visio
  • Strong writing skills (Writing samples may be required)
  • Interest and education focused on health care, health reform, the ACA, Exchanges, health insurance, etc.
  • Interest and education in Information Technology (IT), including software design, testing, and defect mgmt. Ability to work independently and collaboratively, as required
  • Previous internship/work experience in a health care setting, preferably with experience in IT

About the Health Connector

The Commonwealth Health Insurance Connector Authority (Health Connector) is an independent public authority serving as the Affordable Care Act (ACA)-compliant marketplace for the Commonwealth.  The organization is charged with providing subsidized and unsubsidized health insurance to individuals and small employers.  The Health Connector also oversees policy development related to health care reform under both state and federal laws, as well as conducting public education and outreach about health care reform and coverage opportunities.  More information about the Connector and its programs is available at www.Mahealthconnector.org.

The Health Connector is an equal opportunity employer that values diversity as a vital characteristic of its work force.  We consider qualified applicants without regard to race, color, religion, gender, sexual identity, gender identity, national origin or disability. 

Salary: This is a paid internship.

Length of Internship: June – August (40 hours a week)

Apply: Send cover letter and resume to:  Terri Shine – terri.shine@state.ma.us