Getting Started Guide

Read our guide to find the information you need to know before you start your application, plus answers to frequently asked questions that will help you all the way through enrollment.

Start Here Now

Resources

Visit our download center to find information and resources to learn more about subsidies, how to shop for plans, renewal information, and more.

Visit the Resource Center

Frequently Asked Questions and Information

  1. Metallic Tiers
  2. Premium tax credit (Advanced Premium Tax Credit – APTC)
  3. Are there different ways to get help paying for health insurance?
  4. What is the Student Health Insurance Program (SHIP)?
  5. Hardship exemption and how to apply

General Information

  1. Do I have to buy health insurance?
  2. How can an Enrollment Assister help me?
  3. What is an Advance Premium Tax Credit (APTC)?
  4. Consumer Protections Against Surprise Billing through the No Surprises Act
  5. Can I get help paying for my health insurance if I buy a plan outside the Health Connector?

Individuals & Families

  1. Consumer Protections Against Surprise Billing through the No Surprises Act
  2. When can I apply for coverage?
  3. Do I have to buy through the Health Connector if I want to get help paying for insurance?
  4. Are there different ways to get help paying for health insurance?
  5. Federal Poverty Level (FPL)

Small Businesses

  1. What is Health Connector for Business?
  2. How will the employer-related policies in Massachusetts’ health reform law be reconciled with the implementation of national health reform?
  3. Will there be new penalties for employers and how do they apply?
  4. Where can I learn more about plans and coverage?
  5. What does national health reform mean for employers?

Students

  1. When is Open Enrollment and when do Health Connector plans start?
  2. Some Schools are considering whether SHIP enrollment can be extended beyond the term of its expiration for Students who have just graduated. Are these extensions of SHIP coverage permissible?
  3. Can I get help paying for my health insurance if I buy a plan outside the Health Connector?
  4. Can international students purchase a health plan through the Health Connector?
  5. When can I apply for coverage?

Find an Enrollment Assister

Enrollment Assisters can help you understand new coverage options available as a result of national health care reform and find the most affordable coverage that meets your needs.

These trained and certified individuals can help you from application through enrollment into new health insurance plans and answer your questions about your eligibility, application, payments, plan details, sending proof, and more.