Help Center

Open Enrollment ended January 23, 2020. Find out how to get to get health coverage any time of the year →

Getting Started Guide

Read our guide to find the information you need to know before you start your application, plus answers to frequently asked questions that will help you all the way through enrollment.

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Resources

Visit our download center to find information and resources to learn more about subsidies, how to shop for plans, renewal information, and more.

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Frequently Asked Questions and Information

  1.  Health Savings Account (HSA)
  2.  Upload Documents (Proof)
  3.  What to Know If Your Small Business Is Considering a Qualified Small Employer Health Reimbursement Arrangement (QSEHRA)
  4.  Your coverage end date and renewing your coverage
  5.  Can I get help paying for health insurance through the Health Connector?

General Information

  1. How does national health reform help Massachusetts small business owners?
  2. When is Open Enrollment and when do Health Connector plans start?
  3. When can I apply for coverage?
  4. What does national health reform mean for employers?
  5. How do I get started?

Individuals & Families

  1. What is an Advance Premium Tax Credit (APTC)?
  2. Upload Documents (Proof)
  3. What to Know If You Get Help Paying for Health Insurance from Both the Health Connector and Your Employer
  4. Important information about identity (ID) proofing
  5. Where can I find in-person help near my home?

Small Businesses

  1. Will there be new penalties for employers and how do they apply?
  2. How do I find out if my small business could be eligible for the small business tax credits created by national health reform?
  3. What does national health reform mean for employers?
  4. What is Health Connector for Business?
  5. How will the Shared Responsibility for Employers policy in the ACA mesh with the Fair Share Contribution policy in Massachusetts’ health reform law?

Students

  1. When can I apply for coverage?
  2. Can students shop on the Health Connector?
  3. Do students have to purchase a SHIP plan?
  4. My family is not from Massachusetts. Can I still get help paying for my health insurance?
  5. When is Open Enrollment and when do Health Connector plans start?

Find an Enrollment Assister

Enrollment Assisters can help you understand new coverage options available as a result of national health care reform and find the most affordable coverage that meets your needs.

These trained and certified individuals can help you from application through enrollment into new health insurance plans and answer your questions about your eligibility, application, payments, plan details, and health care reform rules and requirements.