Help Center

Getting Started Guide

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Resources

Visit our download center to find information and resources to learn more about subsidies, how to shop for plans, renewal information, and much more!

Visit the Resource Center

 

Frequently Asked Questions and Information

  1.  Health Savings Account (HSA)
  2.  Upload Documents (Proof)
  3.  What to Know If Your Small Business Is Considering a Qualified Small Employer Health Reimbursement Arrangement (QSEHRA)
  4.  Your coverage end date and renewing your coverage
  5.  Can I get help paying for health insurance through the Health Connector?

General Information

  1. What are Health Connector Plans (also known as Qualified Health Plan – QHP)?
  2. Who can shop as a business, and who needs to shop as an individual or family through the Health Connector?
  3. Where can I learn more about plans and coverage?
  4. When can I apply for coverage?
  5. How can I get help in my language?

Individuals & Families

  1. When is Open Enrollment and when do Health Connector plans start?
  2. How can an Enrollment Assister help me?
  3. Do I have to buy through the Health Connector if I want to get help paying for insurance?
  4. What are ConnectorCare plans?
  5. Can I get help paying for my health insurance if I buy a plan outside the Health Connector?

Small Businesses

  1. Who can shop as a business, and who needs to shop as an individual or family through the Health Connector?
  2. How does national health reform help Massachusetts small business owners?
  3. How do I find out if my small business could be eligible for the small business tax credits created by national health reform?
  4. How will the Shared Responsibility for Employers policy in the ACA mesh with the Fair Share Contribution policy in Massachusetts’ health reform law?
  5. How will the employer-related policies in Massachusetts’ health reform law be reconciled with the implementation of national health reform?

Students

  1. What is the Student Health Insurance Program (SHIP)?
  2. What kind of health insurance are Massachusetts students required to have?
  3. When is Open Enrollment and when do Health Connector plans start?
  4. What if I’m a student and already have MassHealth coverage?
  5. My family is not from Massachusetts. Can I still get help paying for my health insurance?

Find an Enrollment Assister

Enrollment Assisters can help you understand new coverage options available as a result of national health care reform and find the most affordable coverage that meets your needs.

These trained and certified individuals can help you from application through enrollment into new health insurance plans and answer your questions about your eligibility, application, payments, plan details, and health care reform rules and requirements.