Help Center

Open Enrollment is happening now through January 23, 2020!

Getting Started Guide

Read our guide to find the information you need to know before you start your application, plus answers to frequently asked questions that will help you all the way through enrollment.

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Resources

Visit our download center to find information and resources to learn more about subsidies, how to shop for plans, renewal information, and more.

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Frequently Asked Questions and Information

  1.  Health Savings Account (HSA)
  2.  Upload Documents (Proof)
  3.  What to Know If Your Small Business Is Considering a Qualified Small Employer Health Reimbursement Arrangement (QSEHRA)
  4.  Your coverage end date and renewing your coverage
  5.  Can I get help paying for health insurance through the Health Connector?

General Information

  1. What are ConnectorCare plans?
  2. Can I get help paying for my health insurance if I buy a plan outside the Health Connector?
  3. When is Open Enrollment and when do Health Connector plans start?
  4. Federal Poverty Level (FPL)
  5. When can I apply for coverage?

Individuals & Families

  1. What is an Advance Premium Tax Credit (APTC)?
  2. Do I qualify for free or low-cost coverage?
  3. Do I have to buy health insurance?
  4. Where do I find out if I qualify for help to pay for my health insurance?
  5. Where can I find in-person help near my home?

Small Businesses

  1. What is Health Connector for Business?
  2. How does national health reform help Massachusetts small business owners?
  3. How will the Shared Responsibility for Employers policy in the ACA mesh with the Fair Share Contribution policy in Massachusetts’ health reform law?
  4. How do I find out if my small business could be eligible for the small business tax credits created by national health reform?
  5. How will the employer-related policies in Massachusetts’ health reform law be reconciled with the implementation of national health reform?

Students

  1. When is Open Enrollment and when do Health Connector plans start?
  2. What kind of health insurance are Massachusetts students required to have?
  3. Do students have to purchase a SHIP plan?
  4. When can I apply for coverage?
  5. Where do I find out if I qualify for help to pay for my health insurance?

Find an Enrollment Assister

Enrollment Assisters can help you understand new coverage options available as a result of national health care reform and find the most affordable coverage that meets your needs.

These trained and certified individuals can help you from application through enrollment into new health insurance plans and answer your questions about your eligibility, application, payments, plan details, and health care reform rules and requirements.