Getting Started Guide

Read our guide to find the information you need to know before you start your application, plus answers to frequently asked questions that will help you all the way through enrollment.

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Resources

Visit our download center to find information and resources to learn more about subsidies, how to shop for plans, renewal information, and more.

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Frequently Asked Questions and Information

  1. Metallic Tiers
  2. Premium tax credit (Advanced Premium Tax Credit – APTC)
  3. Are there different ways to get help paying for health insurance?
  4. What is the Student Health Insurance Program (SHIP)?
  5. Hardship exemption and how to apply

General Information

  1. Are there different ways to get help paying for health insurance?
  2. Where can I learn more about plans and coverage?
  3. What is an Advance Premium Tax Credit (APTC)?
  4. When is Open Enrollment and when do Health Connector plans start?
  5. What’s the difference between the Health Connector and MassHealth?

Individuals & Families

  1. What information do I need to apply?
  2. Can I get help paying for my health insurance if I buy a plan outside the Health Connector?
  3. Who can shop as a business, and who needs to shop as an individual or family through the Health Connector?
  4. How do I get started?
  5. How is income now measured for determining who can get help paying for insurance?

Small Businesses

  1. How does national health reform help Massachusetts small business owners?
  2. Will there be new penalties for employers and how do they apply?
  3. How do I find out if my small business could be eligible for the small business tax credits created by national health reform?
  4. What is Health Connector for Business?
  5. What does national health reform mean for employers?

Students

  1. Can international students purchase a health plan through the Health Connector?
  2. When can I apply for coverage?
  3. My family is not from Massachusetts. Can I still get help paying for my health insurance?
  4. Where do I find out if I qualify for help to pay for my health insurance?
  5. Can students shop on the Health Connector?

Find an Enrollment Assister

Enrollment Assisters can help you understand new coverage options available as a result of national health care reform and find the most affordable coverage that meets your needs.

These trained and certified individuals can help you from application through enrollment into new health insurance plans and answer your questions about your eligibility, application, payments, plan details, sending proof, and more.