Resource Download Center

Resource Download Center 2017-10-20T12:24:36+00:00

2017 Shopping & Resource Guides

Not sure which health plan is right for you? Click on the guide below to get started with the ConnectorCare or Health Connector plan Guide.

ConnectorCare Shopping Guide thumbnail image2017 ConnnectorCare Plan Shopping Guide
Follow the steps in this guide to help you choose a ConnectorCare health insurance plan through the Massachusetts Health Connector.


Health Plan Shopping Guide thumbnail image2017 Health Connector Plan Shopping Guide
Follow the steps in this guide to help you choose a health insurance plan through the Massachusetts Health Connector.


Subsidy overview sheet thumbnail image2017 Consumer Guide to Subsidies
Can you get help paying for health insurance through the Health Connector? Download the guide to find out more.


ConnectorCare overview sheet thumbnail image2017 ConnectorCare Overview
What are ConnectorCare plans? What do they cover? How much to they cost? Who can qualify? Download our Overview to find out about the Health Connector’s the great benefits ConnectorCare offers with low monthly premiums, low co-pays, and NO deductibles.


How to start plan shopping

Shopping for a plan

If you are eligible for coverage through the Health Connector, follow these four simple steps to shop for health and dental plans.

Step 1: Sign into your account

Step 2: Go to “My Eligibility” section of your account

Step 3: Under the “Year 2017” section, click on the “Detail” link:

Screenshot detail of the My Eligibility landing page with the detail link highlighted

Step 4: From there, if you are eligible for a Special Enrollment Period, you will be able to browse 2017 plans by clicking the “Find a Plan for 2017” button:

Screenshot detail of the Eligibility results page with the find a 2017 plan button highlighted

Don’t see a “Find a Plan for 2017” button? 

  • First, check your eligibility. Only households eligible for Health Connector and ConnectorCare plans can shop online through your account.
  • Next, see if you already have a plan in your shopping cart. If you have a plan already waiting in your cart, go to your cart to view it. If you want to shop for a different plan, you can do so from your shopping cart.
  • Also, check your enrollments. If you already have a future enrollment pending through auto-enrollment or because you already checked out a plan, you can check by clicking on “My Enrollments” in your account’s left-hand navigation. Then, under your 2017 Future Enrollments, you will see a button to cancel or change your plan. This will allow you to shop for a different plan for 2017.
  • If you see a “Can I Shop” button, you must click the button and follow the steps to see if you are eligible to shop during the closed enrollment period.

After you choose a plan and checkout, don’t forget to make your first premium payment on time and in full to avoid a gap in coverage. Learn how to make payments →

Sign into your account to start shopping

Did you know?

You can enroll any time of the year if:

  • You qualify for MassHealth.
  • You now qualify for a ConnectorCare plan through the Health Connector after not having qualified in the past, or after applying for the first time.
  • You are applying for dental coverage.
  • You are a member of a federally recognized tribe or Alaska Native shareholder.

How to update your application information

You can update your application information online at anytime by logging into your account. Here’s a list of the application information you can update:

  • Add family members
    Update if anyone in your household recently got married, had a baby, adopted a child, took custody of a child from foster care or was ordered by a court to provide care for someone.
  • Remove family members
    Update if you need to remove family members from your application due to death, divorce/annulment/legal separation, or for other reasons.
  • Update income
    Change this information if you now make more or less money than when you applied, or if you have a new income source.
  • Change a status
    The types of status that can be changed include your tax filing status, immigration status, citizenship/immigration status, disability status, pregnancy status, American Indian/Alaska Native Tribal status, incarceration status, and foster care status.
  • Change home address, name, sex, or add SSN
    Update your home address, name, sex, or add a Social Security Number for someone on your application.
  • Change additional questions
    Update if you need to make a change to the information about the insurance offered by your employer, other insurance coverage (such as, Medicare, TRICARE, Peace Corps, or VA Healthcare Program), or MassHealth-specific questions.
  • Change application type
    Update questions on whether you want to see if you can get help paying for insurance for you or your family.
Sign into your account to report changes now

How to update your information:

Step 1: Sign into your account and visit the “My Eligibility” page

Screenshot of an example My Eligibility page that shows Year 2017 and Year 2016 application links

Step 2: On the “My Eligibility” page, click “Edit Application” under the Actions column. If you don’t see this link, skip to Step 3.

Screenshot of the Edit Application Link

Step 3: On the next page, you will need to click the “Report a Change” link under the Actions column.

Screenshot of the Report a Change Link in the application

Step 4: On the next page, you will be able to choose the change (or changes) you need to report. Then, click the “Report Changes” button to make your updates.

Screenshot of the change your information page in the application

Note: If you report a change, you will be asked if the change will continue into 2017.

For example, if you are reporting a move to a new address that you will be living at into 2017, you will be able to choose to have this information automatically updated for next year as well.

I see both a Year 2017 and a Year 2016 application. Which application should I make changes to?

  • If you have any changes that happened in 2016, make those to your Year 2016 application.
    For example:
    You moved on September 1, 2016 and now have a new home address. You should make this change to your Year 2016 application.
  • If you have changes that happened in 2016 and will continue in 2017, make those changes on your 2016 application and then choose YES when you are asked if you want to apply those 2016 changes to your 2017 application.
    For example: If you expect to still live in the new addresses you moved to on September 1, 2016 into 2017, click “Yes” to update this information in both Year 2016 and Year 2017 applications.
  • If you have changes that will happen in 2017, make those to your Year 2017 application.
    For example:
    If you are planning to move to a new address on January 1, 2017, you should make this change to your Year 2017 application only.
If you are currently enrolled in health or dental insurance through the Health Connector or have MassHealth coverage, you won’t need to fill  out a new application to make changes or complete your renewal.

Need help?

If you need help making changes, you can contact an Enrollment Assister in your area who can help for free.