How to update your application information

You can update your application information online at anytime by logging into your account. Here’s a list of the application information you can update:

• Add family members
  Update if anyone in your household recently got married, had a baby, adopted a child, took custody of a child from foster care or was ordered by a court to provide care for someone.
• Remove family members
  Update if you need to remove family members from your application due to death, divorce/annulment/legal separation, or for other reasons.
• Update income
  Change this information if you now make more or less money than when you applied, or if you have a new income source.
• Change a status
  The types of status that can be changed include your tax filing status, immigration status, citizenship/immigration status, disability status, pregnancy status, American Indian/Alaska Native Tribal status, incarceration status, and foster care status.
• Change home address, name, sex, or add SSN
  Update your home address, name, sex, or add a Social Security Number for someone on your application.
• Change additional questions
  Update if you need to make a change to the information about the insurance offered by your employer, other insurance coverage (such as, Medicare, TRICARE, Peace Corps, or VA Healthcare Program), or MassHealth-specific questions.
• Change application type
  Update questions on whether you want to see if you can get help paying for insurance for you or your family.

How to update your information:

Step 1: Sign into your account and visit the “My Eligibility” page

Step 2: On the “My Eligibility” page, click “Edit Application” under the Actions column. If you don’t see this link, skip to Step 3.

Step 3: On the next page, you will need to click the “Report a Change” link under the Actions column.

Step 4: On the next page, you will be able to choose the change (or changes) you need to report. Then, click the “Report Changes” button to make your updates.

Note: If you report a change, you will be asked if the change will continue into 2017.

For example, if you are reporting a move to a new address that you will be living at into 2017, you will be able to choose to have this information automatically updated for next year as well.