Program and Product Specialist
The Health Connector’s Policy and Plan Management team is seeking a Program and Product Specialist to provide day-to-day management of the Health Connector’s Qualified Health Plan (QHP) and Qualified Dental Plan (QDP) product offerings. The Program and Product Specialist will engage in the full product development and implementation lifecycle, including managing the annual procurement for health and dental plans via the Health Connector’s Seal of Approval process. The Program and Product Specialist will ensure the integrity and success of plan management efforts required for the sale of individual and small group QHPs and QDPs through the Health Connector’s web applications, serving as a key liaison between the Health Connector plan management, policy, and IT teams, as well as our technology, carrier and governmental agency partners. In this capacity, the Program and Product Specialist will play a key role in the Health Connector’s offering of high-value health and dental products to more than 250,000 individuals and small business employees throughout Massachusetts. The position reports to the Senior Director of Plan Management, with opportunities to engage with a variety of functional teams and leadership at both the Health Connector and various external stakeholders. (e.g., insurance carriers, technology and business vendors, various state and federal agencies) Key responsibilities: Successfully support execution of the annual Seal of Approval process, whereby QHP and QDP product design requirements are issued to potential insurance carriers seeking to sell products on the exchange, including the development of new strategic initiatives, updating procurement documents to reflect these initiatives, [...]