Help Center

Our walk-in centers have re-opened

Have you heard? Our walk-in centers in Boston, Springfield, and Worcester have re-opened! Now our members and applicants can receive in-person assistance as Open Enrollment continues through January 23, 2022 and beyond for ongoing assistance and enrollment needs.  Visitors to our newly reopened walk-in centers must adhere to face covering, social distancing, and capacity requirements to maintain health and safety to visitors and staff. Boston Walk-in Center is located at 133 Portland Street, Boston, MA 02114 Open Monday through Friday, 8 a.m. to 6 p.m. Springfield Walk-in Center is located at 88 Industrial Avenue, Suite D, Springfield, MA 01104 Open Monday through Friday, 9 a.m. to 5 p.m. Worcester Walk-in Center is located at 146 Main Street, Worcester, MA 01608 Open Monday through Friday, 9 a.m. to 5 p.m. If you need health insurance, or are already a Health Connector members and you need to update your account or pick a new plan for 2022, please visit www.MAhealthconnector.org to apply and enroll in a plan.   If you need assistance, you can visit a walk-in center, find a local Navigator or Certified Enrollment Counselor through the website, or call the Health Connector at 1-877-MA-ENROLL (TTY 1-877- 623-7773).  Let’s get covered together.   Don’t forget to follow us on Facebook, Instagram, and Twitter @HealthConnector to countdown Open Enrollment! 

January 11, 2022 Webinar Recording: Health Insurance Options and Savings through the Health Connector

Video Download Presentation PDF Download Presentation American Rescue Plan & Health Connector Coverage The American Rescue Plan Act of 2021 helps lower health insurance premiums for Health Connector members and provides new help paying for health insurance premiums for people who’ve never qualified before. Learn more and find frequently asked questions→ Questions & Answers Modified Adjusted Gross Income (MAGI) is used to determine your eligibility for subsidies through the Health Connector. More information and a form to assist you in calculating your annual projected income can be found below. Questions in the application will guide you through the information that you need to supply. In general, we recommend that you read the tooltips in the application if you have questions.  It’s also helpful to have a copy of your most recent tax return handy so that you can compare your  income or account for deductions that you might also have for 2022. Get full details at https://www.mahealthconnector.org/how-do-i-answer-questions-about-income Estimating your income while on unemployment can be difficult as your employment status may change, and for that reason we encourage people to return to their application any time they have a change in circumstances, including a change in their income. When estimating your yearly/annual income, combine the income you expect to earn in 2022 prior to becoming unemployed with your weekly unemployment benefit amount for the duration of the expected unemployed period (up to 39 weeks). If you think [...]

December 14, 2021 Webinar Recording: Health Insurance Options and Savings through the Health Connector

Video Download Presentation PDF Download Presentation American Rescue Plan & Health Connector Coverage The American Rescue Plan Act of 2021 helps lower health insurance premiums for Health Connector members and provides new help paying for health insurance premiums for people who’ve never qualified before. Learn more and find frequently asked questions→ Questions & Answers Modified Adjusted Gross Income (MAGI) is used to determine your eligibility for subsidies through the Health Connector. More information and a form to assist you in calculating your annual projected income can be found below. Questions in the application will guide you through the information that you need to supply. In general, we recommend that you read the tooltips in the application if you have questions.  It’s also helpful to have a copy of your most recent tax return handy so that you can compare your   income or account for deductions that you might also have for 2021. Get full details at https://www.mahealthconnector.org/how-do-i-answer-questions-about-income Estimating your income while on unemployment can be difficult as your employment status may change, and for that reason we encourage people to return to their application any time they have a change in circumstances, including a change in their income. When estimating your yearly/annual income, combine the income you earned in 2021 (or expect to earn in 2022) prior to becoming unemployed with your weekly unemployment benefit amount for the duration of the expected unemployed period (up to 39 [...]

November 17, 2021 Webinar Recording: Health Insurance Options and Savings through the Health Connector

Video Download Presentation PDF Download Presentation American Rescue Plan & Health Connector Coverage The American Rescue Plan Act of 2021 helps lower health insurance premiums for Health Connector members and provides new help paying for health insurance premiums for people who’ve never qualified before. Learn more and find frequently asked questions→ Questions & Answers Modified Adjusted Gross Income (MAGI) is used to determine your eligibility for subsidies through the Health Connector. More information and a form to assist you in calculating your annual projected income can be found below. Questions in the application will guide you through the information that you need to supply. In general, we recommend that you read the tooltips in the application if you have questions.  It’s also helpful to have a copy of your most recent tax return handy so that you can compare your   income or account for deductions that you might also have for 2021. Get full details at https://www.mahealthconnector.org/how-do-i-answer-questions-about-income Estimating your income while on unemployment can be difficult as your employment status may change, and for that reason we encourage people to return to their application any time they have a change in circumstances, including a change in their income. When estimating your yearly/annual income, combine the income you earned in 2021 (or expect to earn in 2021) prior to becoming unemployed with your weekly unemployment benefit amount for the duration of the expected unemployed period (up to 39 [...]

October 13, 2021 Webinar Recording: Health Insurance Options and Savings through the Health Connector

Video Download Presentation PDF Download Presentation American Rescue Plan & Health Connector Coverage The American Rescue Plan Act of 2021 helps lower health insurance premiums for Health Connector members and provides new help paying for health insurance premiums for people who’ve never qualified before. Learn more and find frequently asked questions→ Questions & Answers Modified Adjusted Gross Income (MAGI) is used to determine your eligibility for subsidies through the Health Connector. More information and a form to assist you in calculating your annual projected income can be found below. Questions in the application will guide you through the information that you need to supply. In general, we recommend that you read the tooltips in the application if you have questions.  It’s also helpful to have a copy of your most recent tax return handy so that you can compare your   income or account for deductions that you might also have for 2021. Get full details at https://www.mahealthconnector.org/how-do-i-answer-questions-about-income Estimating your income while on unemployment can be difficult as your employment status may change, and for that reason we encourage people to return to their application any time they have a change in circumstances, including a change in their income. When estimating your yearly/annual income, combine the income you earned in 2021 (or expect to earn in 2021) prior to becoming unemployed with your weekly unemployment benefit amount for the duration of the expected unemployed period (up to 39 [...]

Enrolled in COBRA and losing help paying? Apply for coverage through the Health Connector

Video Enrolled in COBRA and losing help paying? Apply through the Health Connector to see if savings are available for you. Niki Conte and Kayla Scire from the Massachusetts Health Connector are here to provide some information for people who are currently enrolled in COBRA but will be losing subsidies at the end of this month. People who chose to take COBRA have the option to enroll through the Health Connector when their subsidies end Losing help paying for COBRA is a qualifying event that lets you enroll outside of the Open Enrollment period. They will need to apply, choose their plan, and pay their first premium by the 23rd of the month for their coverage to start on October 1. Get covered now Enroll today by completing an application. Get started now. Or, call customer service at 1-877-MA ENROLL (1-877-623-6765) or TTY: 1-877-623-7773 for assistance. You can also make an appointment with a Certified Enrollment Assister. Find organizations near you → Additional Resources Resource download page (Shopping Guides, Guide to Subsidies, ConnectorCare Overview, Standardized QHPs) Health Connector Provider and Prescription search tool Enrollment Assistance search Customer service information

September 14, 2021 Webinar Recording: Health Insurance Options and Savings through the Health Connector

Video Download Presentation PDF Download Presentation American Rescue Plan & Health Connector Coverage The American Rescue Plan Act of 2021 helps lower health insurance premiums for Health Connector members and provides new help paying for health insurance premiums for people who’ve never qualified before. Learn more and find frequently asked questions→ Questions & Answers Modified Adjusted Gross Income (MAGI) is used to determine your eligibility for subsidies through the Health Connector. More information and a form to assist you in calculating your annual projected income can be found below. Questions in the application will guide you through the information that you need to supply. In general, we recommend that you read the tooltips in the application if you have questions.  It’s also helpful to have a copy of your most recent tax return handy so that you can compare your   income or account for deductions that you might also have for 2021. Get full details at https://www.mahealthconnector.org/how-do-i-answer-questions-about-income Estimating your income while on unemployment can be difficult as your employment status may change, and for that reason we encourage people to return to their application any time they have a change in circumstances, including a change in their income. When estimating your yearly/annual income, combine the income you earned in 2021 (or expect to earn in 2021) prior to becoming unemployed with your weekly unemployment benefit amount for the duration of the expected unemployed period (up to 39 [...]

August 10, 2021 Webinar Recording: Need health insurance? New savings are here through the Health Connector

Video Download Presentation PDF Download Presentation American Rescue Plan & Health Connector Coverage The American Rescue Plan Act of 2021 helps lower health insurance premiums for Health Connector members and provides new help paying for health insurance premiums for people who’ve never qualified before. Learn more and find frequently asked questions→ Questions & Answers Modified Adjusted Gross Income (MAGI) is used to determine your eligibility for subsidies through the Health Connector. More information and a form to assist you in calculating your annual projected income can be found below. Questions in the application will guide you through the information that you need to supply. In general, we recommend that you read the tooltips in the application if you have questions.  It’s also helpful to have a copy of your most recent tax return handy so that you can compare your   income or account for deductions that you might also have for 2021. Get full details at https://www.mahealthconnector.org/how-do-i-answer-questions-about-income Estimating your income while on unemployment can be difficult as your employment status may change, and for that reason we encourage people to return to their application any time they have a change in circumstances, including a change in their income. When estimating your yearly/annual income, combine the income you earned in 2020 (or expect to earn in 2021) prior to becoming unemployed with your weekly unemployment benefit amount for the duration of the expected unemployed period (up to 39 [...]

July 13, 2021 Webinar Recording: Need health insurance? New savings are here through the Health Connector

Video Download Presentation PDF Download Presentation American Rescue Plan & Health Connector Coverage The American Rescue Plan Act of 2021 helps lower health insurance premiums for Health Connector members and provides new help paying for health insurance premiums for people who’ve never qualified before. Learn more and find frequently asked questions→ Questions & Answers Modified Adjusted Gross Income (MAGI) is used to determine your eligibility for subsidies through the Health Connector. More information and a form to assist you in calculating your annual projected income can be found below. Questions in the application will guide you through the information that you need to supply. In general, we recommend that you read the tooltips in the application if you have questions.  It’s also helpful to have a copy of your most recent tax return handy so that you can compare your   income or account for deductions that you might also have for 2021. Get full details at https://www.mahealthconnector.org/how-do-i-answer-questions-about-income Estimating your income while on unemployment can be difficult as your employment status may change, and for that reason we encourage people to return to their application any time they have a change in circumstances, including a change in their income. When estimating your yearly/annual income, combine the income you earned in 2020 (or expect to earn in 2021) prior to becoming unemployed with your weekly unemployment benefit amount for the duration of the expected unemployed period (up to 39 [...]

How the American Rescue Plan helps Massachusetts residents on unemployment save on health insurance

Video The American Rescue Plan delivers new and expanded subsidies to hundreds of thousands of people in Massachusetts through the Health Connector to help lower the cost of their health insurance. Now, people who were eligible for unemployment benefits at least one week in 2021 may qualify for a low- or $0 premium plan with the Health Connector through the end of 2021. Learn more and see frequent asked questions → Additional Resources Resource download page (Shopping Guides, Guide to Subsidies, ConnectorCare Overview, Standardized QHPs) Health Connector Provider and Prescription search tool Enrollment Assistance search Customer service information

Go to Top