Health Connector Customer Service will have extended call center and walk-in center hours during the 2016 Open Enrollment period from November 1, 2015 through January 31, 2016. The hours will be as follows:

Health Connector Customer Service Call Center:

1-877-MA-ENROLL (1-877-623-6765), or TTY 1-877-623-7773 for people who are deaf, hard of hearing, or speech disabled.

Open Enrollment Hours:

  • Monday–Friday: 8:00 a.m. to 9:00 p.m.
  • Saturday: 9:00 a.m. to 5:00 p.m.
  • Sunday: 9:00 a.m. to 5:00 p.m.
Open Enrollment Holiday Closures:

  • November 26, 2015, Thanksgiving Day
  • December 25, 2015, Christmas Day
  • January 1, 2016, New Year’s Day

Year-round Walk-In Centers locations

Boston

133 Portland Street
Boston, MA 02114

Open Enrollment Hours:

  • Monday–Friday: 8:00 a.m. to 7:00 p.m.
  • Saturday: 9:00 a.m. to 5:00 p.m.
  • Sunday: Closed Sundays except on the following days:
    • November 1, 2015, 9:00 a.m. to 5:00 p.m. (First day of Open Enrollment)
    • January 31, 2016, 9:00 a.m. to 5:00 p.m. (Last day of Open Enrollment)
Open Enrollment Holiday Closures:

  • November 26, 2015, Thanksgiving Day
  • December 25, 2015, Christmas Day
  • January 1, 2016, New Year’s Day
Worcester

146 Main Street
Worcester, MA 01608

Open Enrollment Hours:

  • Monday–Friday: 8:00 a.m. to 7:00 p.m.
  • Saturday: 9:00 a.m. to 5:00 p.m.
  • Sunday: Closed Sundays except on the following days:
    • November 1, 2015, 9:00 a.m. to 5:00 p.m. (First day of Open Enrollment)
    • January 31, 2016, 9:00 a.m. to 5:00 p.m. (Last day of Open Enrollment)
Open Enrollment Holiday Closures:

  • November 26, 2015, Thanksgiving Day
  • December 25, 2015, Christmas Day
  • January 1, 2016, New Year’s Day
NEW! Springfield

333 Bridge Street
Springfield, MA 01103

Open Enrollment Hours:

  • Monday–Friday: 9:00 a.m.–5:00 p.m.
  • Saturday: Closed
  • Sunday: Closed
Open Enrollment Holiday Closures:

  • November 11, 2015, Veterans’ Day
  • November 26, 2015, Thanksgiving Day
  • December 25, 2015, Christmas Day
  • January 1, 2016, New Year’s Day
  • January 18, 2016, Martin Luther King, Jr. Day

 

NEW! Open Enrollment Walk-In Centers Locations

The following walk-in center locations will be open during the 2016 Open Enrollment period, Monday, November 2, 2015 through Saturday, January 30, 2016.

Brockton

Brockton Neighborhood Health Center
63 Main Street
Brockton, MA 02301

Open Enrollment Hours:*

  • Monday–Thursday: 8:00 a.m.–8:00 p.m.
  • Friday: 8:00 a.m.–6:00 p.m.
  • Saturday: 9:00 a.m.–1:00 p.m.
  • Sunday: Closed
    *Hours subject to change
Open Enrollment Holiday Closures:

  • November 26, 2015, Thanksgiving Day
  • November 28, 2015
  • December 24, 2015—3:00 p.m. closure
  • December 25, 2015, Christmas Day
  • December 31, 2015—3:00 p.m. closure
  • January 1, 2016, New Year’s Day
Fall River

Health First Family Care Center
387 Quarry Street
Fall River, MA 02723

Open Enrollment Hours:

  • Monday­–Friday: 8:00 a.m.–8:00 p.m.
  • Saturday: 9:00 a.m.–1:00 p.m.
  • Sunday: Closed
    *Hours subject to change
Open Enrollment Holiday Closures:

  • November 26, 2015, Thanksgiving Day
  • December 25, 2015, Christmas Day
  • January 1, 2016, New Year’s Day
Lowell

Lowell Community Health Center
161 Jackson Street
Lowell, MA 01852

Open Enrollment Hours:

  • Monday, Wednesday, Thursday, and Friday: 8:00 a.m.–5:00 p.m.
  • Tuesday: 8:00 a.m.–8:00 p.m.
  • Saturday: 8:00 a.m.–1:30 p.m.
  • Sunday: Closed
    *Hours subject to change
Open Enrollment Holiday Closures:

  • November 25, 2015—4:00 p.m. closure
  • November 26, 2015, Thanksgiving Day
  • December 24, 2015—4:00 p.m. closure
  • December 25, 2015, Christmas Day
  • December 31, 2015—4:00 p.m. closure
  • January 1, 2016, New Year’s Day
  • January 18, 2016, Martin Luther King, Jr. Day