Members enrolled in a Health Connector plan who have a premium are mailed a bill each month to the mailing address on file. If you are signed up for paperless billing, you can see your bill in the Payment Center.

Our billing schedule is as follows:

  • The monthly bill is generated on the 1st of each month and mailed to enrollees.
  • The monthly bill is delivered to the enrollee by mail, usually within 6 business days after the 1st of the month.
  • If you are signed up for Paperless billing, your bill is available sooner online.
  • The monthly bill is for the next month’s coverage. For example, you will receive your June bill at the beginning of May.
  • The monthly payment is due on the 23rd calendar day of the month.
  • Members have the opportunity to sign up and pay their bill online.

WATCH: Understanding your Health Connector bill

Watch our video walkthrough of the the different parts of the redesigned Health Connector bill that is easier to understand and includes definitions and your recent payment history.