Commonwealth Care coverage for current members has been extended again through June 30, 2014. You do not need to take any action at this time to continue to get coverage, other than paying your premium bill in full and on time (if you have one).

If you already re-applied through the Health Connector

At this time, we have not yet been able to process your application. We apologize for any confusion, miscommunication, or delays you have experienced if you already submitted a new application for insurance through the Health Connector.

As you may already know, our new website has not been performing the way that it was intended to. This has caused extreme difficulties in our ability to process any applications—whether submitted online, through a paper application, or over the phone—because we cannot determine eligibility for our members without this technology working.

We are currently working to fix the systems that are necessary in order to be able to process your application. You will be contacted by phone and/or mail once we have determined which plans you can qualify for, and you will be able to choose a new plan and enroll at that time.

However, you will continue to have health insurance coverage through Commonwealth Care until at least June 30, 2014.

You will still have an opportunity to enroll in one of the new plans available through national health reform:

If you already applied for new health coverage, you will be able to enroll in a new plan once we have determined which plans you can qualify for.

If you have not applied for new health coverage yet, you will still need to do so. If you have any questions or need help with applying, please contact a Navigator or Certified Application Counselor to make an appointment. These are people who have been trained to help people apply through the Health Connector. You can find a list of Navigators and Certified Application Counselors at BetterMAHealthconnector.org/get-help.

Thank you for your membership with the Health Connector. Again, we apologize for any trouble you may have experienced as a result of our technical problems.

We are working to improve our systems and look forward to being able to help you find the health insurance plan that fits the needs for you and your family.