Massachusetts Health Connector walk-in center in Springfield reopens to public on Dec. 15
December 15, 2021 – The Massachusetts Health Connector is reopening its public walk-in center in Springfield today, providing the option to members and applicants to receive in-person assistance as Open Enrollment continues through January 23, 2022, and beyond for ongoing assistance and enrollment needs. The full-service walk-in center will provide assistance to members regarding their coverage and assisting applicants completing their application and enrollment process. Members may also make their premium payments at the walk-in center in the form of check or money order. “Many of our members appreciate the in-person support offered by our walk-in centers, and reopening during Open Enrollment is a priority for the Health Connector,” said Louis Gutierrez, the Executive Director of the Massachusetts Health Connector. “Members in Springfield can access quality, in-person help starting this week, through Open Enrollment and beyond.” The Health Connector closed its walk-in centers in March 2020 due to the COVID-19 pandemic. Visitors to the newly reopened walk-in center must adhere to mask and capacity requirements to maintain health and safety to visitors and staff. The Springfield walk-in center is located at the MassHealth Enrollment Center at 88 Industrial Ave., and is open Monday-Friday, 9 a.m.-5 p.m. People who need health insurance, or members who need to update their accounts or pick a new plan for 2022 can visit www.MAhealthconnector.org to apply and enroll in a plan. Those who need assistance can visit a walk-in center, find a local Navigator or Certified Enrollment Counselor through the website, or call the Health [...]