Due to high demand for assistance in advance of January 23 deadline for February 1 coverage, and severe winter weather impacting some Health Connector call centers, call wait times may be longer than normal. 
You can visit one of our six Customer Service Walk-in Centers, and you can make an online payment. We apologize for the inconvenience and thank you for your patience.

Need help or would like to drop off a payment in-person, visit a Walk-in Center

 

Boston

133 Portland Street
Boston, MA 02114

Open Enrollment Hours:

  • Monday–Friday: 8:00 a.m. to 7:00 p.m.
  • Saturday: 9:00 a.m. to 5:00 p.m.
  • Sunday: Closed Sundays except on the following days:
    • November 1, 2015, 9:00 a.m. to 5:00 p.m. (First day of Open Enrollment)
    • January 31, 2016, 9:00 a.m. to 5:00 p.m. (Last day of Open Enrollment)

Worcester

146 Main Street
Worcester, MA 01608

Open Enrollment Hours:

  • Monday–Friday: 8:00 a.m. to 7:00 p.m.
  • Saturday: 9:00 a.m. to 5:00 p.m.
  • Sunday: Closed Sundays except on the following days:
    • November 1, 2015, 9:00 a.m. to 5:00 p.m. (First day of Open Enrollment)
    • January 31, 2016, 9:00 a.m. to 5:00 p.m. (Last day of Open Enrollment)

NEW! Springfield

333 Bridge Street
Springfield, MA 01103

Open Enrollment Hours:

  • Monday–Friday: 9:00 a.m.–5:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

NEW! Open Enrollment Walk-In Centers Locations

The following walk-in center locations will be open through February 28, 2016.

Brockton

Brockton Neighborhood Health Center
63 Main Street
Brockton, MA 02301

Open Enrollment Hours:*

  • Monday–Thursday: 8:00 a.m.–8:00 p.m.
  • Friday: 8:00 a.m.–6:00 p.m.
  • Saturday: 9:00 a.m.–1:00 p.m.
  • Sunday: Closed
    *Hours subject to change

Fall River

Health First Family Care Center
387 Quarry Street
Fall River, MA 02723

Open Enrollment Hours:

  • Monday­–Friday: 8:00 a.m.–8:00 p.m.
  • Saturday: 9:00 a.m.–1:00 p.m.
  • Sunday: Closed
    *Hours subject to change

Lowell

Lowell Community Health Center
161 Jackson Street
Lowell, MA 01852

Open Enrollment Hours:

  • Monday, Wednesday, Thursday, and Friday: 8:00 a.m.–5:00 p.m.
  • Tuesday: 8:00 a.m.–8:00 p.m.
  • Saturday: 8:00 a.m.–1:30 p.m.
  • Sunday: Closed
    *Hours subject to change