Careers

The Massachusetts Health Connector is seeking a highly organized Program Manager of Eligibility & Enrollment Operations to help us identify, lead, and implement business process improvement opportunities and strategies. This role’s goals will be related to enhancing accuracy, efficiency and timeliness of transactions which affect operations and user experience. The Program Manager of Eligibility & Enrollment Operations will work with our Policy, IT, and Operations leads both internally and across multiple agencies, as well as coordinate with partners and vendors to improve user, member, and agent experience through communication, collaboration, and projects to drive business objectives.

The Director of Information Security will lead the continued development and advancement of the Health Connector’s information security and risk management program, ensuring the protection of systems, infrastructure, and sensitive information from evolving cybersecurity threats.

The Director of Plan Management and Carrier Relations leads the Health Connector’s work collaborating with health insurance carriers. The Director is responsible for the oversight, management, and strategic direction of the insurance products that comprise the Health Connector’s health and dental coverage programs for individuals and small businesses.