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For sole proprietors:

For Medicare questions, please contact the Serving the Health Insurance Needs of Everyone (SHINE) Program. The SHINE Program provides free health insurance information and assistance for Medicare-eligible adults and their caregivers.

To be connected to a local SHINE counselor and schedule an appointment, call

  • MassOptions at 1-800-243-4636 or [email protected].
  • MassRelay 711 or 800-439-0183 (voice)
  • TTY/ASCll 800-439-2370