KB Category Eligibility Results

Upload Documents (Proof)

When you apply for coverage, renew, or update your information, you may be asked to send proof of some information that could not be electronically verified. Your proof can be sent to the Health Connector and MassHealth By uploading online through your account. By Mail, By Fax, and Bringing documents in-person to a MassHealth Enrollment Center or Health Connector Walk-in Center. Important: If you are sending proof, don't send the same document in more than one way. For example, don't fax and upload the same document for proof. How to upload your documents Step 1 Sign in to your online account. (If you don't have an online account or or locked out, call Customer Service for assistance.) Step 2 In the main menu of your account, go to "Documents." This will take you to the Manage Documents page. Step 3 On the Manage Documents page, click the "Upload Documents" button, which will take you to the upload interface. If you submitted proof before, you may see those documents listed on the page. Step 4 Drag and drop your files, or you can click the "Browse" link and go to where your documents are saved on your computer or mobile phone to upload. If you use the "Browse" link, use your device's file browser to add your documents. While you can submit up to 5 documents at a time, each file must be uploaded one at a time. Supported file formatsBitmap Image File (.bmp)Portable Document Format File (.pdf)Graphical Interchange Format File [...]

What are Catastrophic plans?

People under 30 and people with a hardship exemption from the federal requirement to have health insurance may buy a Catastrophic health plan. This type of plan has lower monthly premiums and protects you from very high medical costs. However, these plans have a very high deductible — $6,850 in 2016. They may be an affordable way to protect yourself from worst-case scenarios, like getting seriously sick or injured. Please remember to carefully review Summaries of Benefits and Coverage for this plan type to ensure the coverage meets your health care needs. If you are not sure, you can contact a local Enrollment Assister to help you understand your coverage options. If you are eligible to shop for Catastrophic health plans, you can complete your enrollment online, by phone, or in-person at a Walk-in Center.

What happens if you or some of your household members qualify for MassHealth coverage?

The Health Connector website is the allows Massachusetts residents to use just one website to apply for health coverage in Massachusetts that includes public programs like MassHealth, the Children’s Medical Security Plan, and the Health Safety Net. If you or some of your household members have been approved for coverage through MassHealth, those people will get a letter from MassHealth in 3–5 business days with more information about their coverage and health plan options available. People who qualify for MassHealth coverage after completing the online application cannot shop for Health Connector or ConnectorCare plans. If you have any questions, you can visit the MassHealth website and find out more in the Member Booklet for Health Coverage and Help Paying Costs or call MassHealth Customer Service at 1-800-841-2900, or TTY 1-800-497-4648 for people who are deaf, hard of hearing, or speech disabled.