KB Category Eligibility Results

Upload Documents (Proof)

You now have a new way to send your verification documents (proof) When you apply for coverage, renew, or update your information, you may be asked to send proof of some information that could not be electronically verified. Your proof can be sent to the Health Connector and MassHealth by Mail, Fax, In-person, and Uploaded online through your account. Important: If you are sending proof, DO NOT send the same document in more than one way. For example, don't fax and upload the same document for proof. How to upload your documents If you need to send proof, here’s how you can upload your document(s): First, log in to your online account. (If you don't have an online account, call Customer Service to get started with setting one up.) Once you are signed into your account, go to the new My Documents section of your account. Click on the Upload Documents link in the main menu to start uploading your files. Important: Make sure you have your proof saved where you can easily find and upload your document. On the Upload Documents page, under File 1, click the Browse button to find the file you want to upload from from computer, tablet, or smartphone based on the type of information we’ve asked you for. Select that file and click Open to start the upload. Note: You can only upload certain file types: Bitmap Image File (.bmp) Graphical Interchange Format File (.gif) JPEG Image (.jpeg) JPEG Image (.jpg) Portable Document Format [...]

What are Catastrophic plans?

People under 30 and people with a hardship exemption from the federal requirement to have health insurance may buy a Catastrophic health plan. This type of plan has lower monthly premiums and protects you from very high medical costs. However, these plans have a very high deductible — $6,850 in 2016. They may be an affordable way to protect yourself from worst-case scenarios, like getting seriously sick or injured. Please remember to carefully review Summaries of Benefits and Coverage for this plan type to ensure the coverage meets your health care needs. If you are not sure, you can contact a local Enrollment Assister to help you understand your coverage options. If you are eligible to shop for Catastrophic health plans, you can complete your enrollment online, by phone, or in-person at a Walk-in Center.

What happens if you or some of your household members qualify for MassHealth coverage?

The Health Connector website is the allows Massachusetts residents to use just one website to apply for health coverage in Massachusetts that includes public programs like MassHealth, the Children’s Medical Security Plan, and the Health Safety Net. If you or some of your household members have been approved for coverage through MassHealth, those people will get a letter from MassHealth in 3–5 business days with more information about their coverage and health plan options available. People who qualify for MassHealth coverage after completing the online application cannot shop for Health Connector or ConnectorCare plans. If you have any questions, you can visit the MassHealth website and find out more in the Member Booklet for Health Coverage and Help Paying Costs or call MassHealth Customer Service at 1-800-841-2900, or TTY 1-800-497-4648 for people who are deaf, hard of hearing, or speech disabled.