The Health Connector uses federal and state electronic data sources to validate (confirm) information you enter in your application. These data sources include agencies like the IRS, Social Security Administration, Massachusetts Department of Revenue, Department of Homeland Security, and others.
When you first apply for coverage or make changes to your application during the year, there may be times when the state and federal electronic data sources we use could not validate (confirm) the information you provided. If this happens, you will need to send proof to us so we can confirm the information that could not be validated electronically.
The proof we request is specific to an enrolled individual, member. You will always find the type of proof you need to submit, including any document(s) you need to send, in the letter you’ll get in the mail.