Get Free Help Near You
Find help in your community with an Enrollment Assister. These certified enrollment experts can help you understand your coverage options, answer questions you may have, and help you find the most affordable coverage that meets your needs.
Health Connector Walk-In Centers Are Closing in 2025
The Health Connector plans to close the Springfield, Worcester, and Boston walk-in centers in the first half of 2025. Find out more about these closures →
Get Help with an Enrollment Assister
Do you need to sign up for health or dental coverage? Are you a current Health Connector member who needs assistance? With an Enrollment Assister, you can get help to
- Complete a new application
- Make changes to your existing Health Connector account
- Get help shopping for a plan
- And more!
See the Frequently Asked Questions, below for more information, or click the map to find a location near you.
Call Customer Service
Call us at 1-877-MA-ENROLL (1-877-623-6765), or TTY 711 for people who are deaf, hard of hearing, or speech disabled.
Business Hours
- Monday–Friday: 8:00 a.m. to 6:00 p.m.
- Saturday: Closed
- Sunday: Closed
Health Connector Walk-In Center Locations
Navigator Organizations
You can also get help with choosing a plan at one of the following Navigator organizations. Navigators are trained experts that help people with their coverage.
Frequently Asked Questions
Most of the help that you can get at and Enrollment Assister or walk-in center location are the same with some differences:
| Enrollment Assister | Walk-in Center |
|---|---|
Complete an application for health coverage |
Complete an application for health coverage |
Make changes to your existing Health Connector account |
Make changes to your existing Health Connector account |
Get help shopping for a plan |
Get help shopping for a plan |
Get help understanding notices from the Health Connector |
Get help understanding notices from the Health Connector |
Accepts copies of verification documents  |
Accepts copies of verification documents |
Accepts premium payments |
Accepts premium payments |
Accepts walk-ins |
Accepts walk-ins |
No, you do not need an appointment to visit a walk-in center. You can come anytime during the business hours listed above.
Paper checks and money orders are accepted at Health Connector Walk-in Centers. You can also get help making an online payment using checking or savings account information.
Cash, credit, and debits cards are not accepted at this time.