Get Free Help Near You

Find help in your community with an Enrollment Assister. These certified enrollment experts can help you understand your coverage options, answer questions you may have, and help you find the most affordable coverage that meets your needs.

Get Help with an Enrollment Assister

Do you need to sign up for health or dental coverage? Are you a current Health Connector member who needs assistance? With an Enrollment Assister, you can get help to

  • Complete a new application
  • Make changes to your existing Health Connector account
  • Get help shopping for a plan
  • And more!

See the Frequently Asked Questions, below  for more information, or click the map to find a location near you.

Find Enrollment Help Now

Call Customer Service

Call us at 1-877-MA-ENROLL (1-877-623-6765), or TTY 711 for people who are deaf, hard of hearing, or speech disabled.

Business Hours

  • Monday–Friday: 8:00 a.m. to 6:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Health Connector Walk-In Center Locations

Boston

133 Portland Street
Boston, MA 02114

Directions

Business Hours:

  • Monday–Friday: 9:00 a.m. to 5:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Springfield

88 Industry Avenue
Springfield, MA 01104

Directions

Business Hours:

  • Monday–Friday: 9:00 a.m. to 5:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Worcester
146 Main Street
Worcester, MA 01608

Directions

Business Hours:

  • Monday–Friday: 9:00 a.m. to 5:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Navigator Organizations

You can also get help with choosing a plan at one of the following Navigator organizations. Navigators are trained experts that help people with their coverage.

OrganizationContactMap

Boston Public Health Commission

Phone: 1-800-847-0710 or 617-534-5050

Address:
1010 Massachusetts Avenue
Boston, MA 02118

Directions

Brazilian American Center (BRACE)

Phone: 508-628-0360

Address:
560 Waverly Street
Framingham, MA 01702

Directions

Cambridge Economic Opportunity Committee (CEOC)

Phone: 617-868-2900

Address:
11 Inman Street
Cambridge, MA 02139

Directions

Caring Health Center

Phone: 413-739-1100, Ext. 2137

Address:
1049 Main Street
Springfield, MA 01103

Directions

Caring Health Center

Phone: 413-739-1100, Ext. 2137

Address:
532 Sumner Avenue
Springfield, MA 01108

Directions

Frequently Asked Questions

Most of the help that you can get at and Enrollment Assister or walk-in center location are the same with some differences:

Enrollment Assister Walk-in Center
 Complete an application for health coverage
 Complete an application for health coverage
 Make changes to your existing Health Connector account
 Make changes to your existing Health Connector account
 Get help shopping for a plan
 Get help shopping for a plan
 Get help understanding notices from the Health Connector
 Get help understanding notices from the Health Connector
Accepts copies of verification documents  Click for more info about accepted payment types
 Accepts copies of verification documents
Accepts premium payments  Click for more info about accepted payment types
 Accepts premium payments  Click for more info about accepted payment types
Accepts walk-ins  Click for more info about accepted payment types
 Accepts walk-ins

Yes. Most organizations require you to call ahead to schedule an appointment. If you call a local hospital or community health center, ask for the “Patient Financial Counselor Department” for assistance.

No, you do not need an appointment to visit a walk-in center. You can come anytime during the business hours listed above.

Paper checks and money orders are accepted at Health Connector Walk-in Centers. You can also get help making an online payment using checking or savings account information.

Cash, credit, and debits cards are not accepted at this time.

It is preferred that you bring copies of your required documents with you, but copies can be made at walk-in center locations as well.