Get Free Help Near You

Find help in your community with an Enrollment Assister. These certified enrollment experts can help you understand your coverage options, answer questions you may have, and help you find the most affordable coverage that meets your needs.

Get Help with an Enrollment Assister

Do you need to sign up for health or dental coverage? Are you a current Health Connector member who needs assistance? With an Enrollment Assister, you can get help to

  • Complete a new application
  • Make changes to your existing Health Connector account
  • Get help shopping for a plan
  • And more!

See the Frequently Asked Questions, below  for more information, or click the map to find a location near you.

Call Customer Service

Call us at 1-877-MA-ENROLL (1-877-623-6765), or TTY 711 for people who are deaf, hard of hearing, or speech disabled.

Business Hours

  • Monday–Friday: 8:00 a.m. to 6:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Health Connector Walk-In Center Locations

Boston

133 Portland Street
Boston, MA 02114

Business Hours:

  • Monday–Friday: 9:00 a.m. to 5:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Springfield

88 Industry Avenue
Springfield, MA 01104

Business Hours:

  • Monday–Friday: 9:00 a.m. to 5:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Worcester
146 Main Street
Worcester, MA 01608

Business Hours:

  • Monday–Friday: 9:00 a.m. to 5:00 p.m.
  • Saturday: Closed
  • Sunday: Closed

Frequently Asked Questions

Most of the help that you can get at and Enrollment Assister or walk-in center location are the same with some differences:

Enrollment Assister Walk-in Center
 Complete an application for health coverage
 Complete an application for health coverage
 Make changes to your existing Health Connector account
 Make changes to your existing Health Connector account
 Get help shopping for a plan
 Get help shopping for a plan
 Get help understanding notices from the Health Connector
 Get help understanding notices from the Health Connector
Accepts copies of verification documents  Click for more info about accepted payment types
 Accepts copies of verification documents
Accepts premium payments  Click for more info about accepted payment types
 Accepts premium payments  Click for more info about accepted payment types
Accepts walk-ins  Click for more info about accepted payment types
 Accepts walk-ins
Yes. Most organizations require you to call ahead to schedule an appointment. If you call a local hospital or community health center, ask for the “Patient Financial Counselor Department” for assistance.

No, you do not need an appointment to visit a walk-in center. You can come anytime during the business hours listed above.

Paper checks and money orders are accepted at Health Connector Walk-in Centers. You can also get help making an online payment using checking or savings account information.

Cash, credit, and debits cards are not accepted at this time.

It is preferred that you bring copies of your required documents with you, but copies can be made at walk-in center locations as well.