Resource Guides

2026 Health Connector Plan Shopping Guide

Use this guide to help you choose a health insurance plan through the Massachusetts Health Connector.

Magnifying glass over a document icon.

Step 1: Know which plans are available to you

First, you’ll need to know which plans are available to you. If you applied online, you’ll be able to review your plan choices after you complete your application and click the Find a Plan button. If you applied by paper application or by phone, you can search for plans available in your area by going to your account and clicking on Preview Plans halfway down the homepage. You can also call Customer Service.

 

Outlined calculator icon with gradient colors.

Step 2: Compare costs

The total cost of your coverage will include your monthly premium payments and your out-of-pocket costs. In general, the lower your monthly premium, the higher your out-of-pocket costs will be when you get covered services. You can find a list of benefits included in all Health Connector plans below.

Our plans are organized by metallic tiers (levels) to make plan premiums and out-of-pocket costs easier to compare. Learn more about metallic tiers on page 5.

Use our worksheet on page 3 to see how much your out-of-pocket costs might be, based on health services you think you’ll need during the plan year.

Telemedicine icon with doctor on screen.

Step 3: Check the providers and prescription medicines covered by plans

Once you’ve narrowed your plan choices down, check to see if providers you want to use for care (such as doctors, hospitals, or health centers) and any prescription medicines you need are covered by a plan before you enroll. To find out which plans cover your providers and medicines, use our online Plan Finder tool.

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Step 4: Choose your new plan and enroll

After you’ve learned more about a plan’s costs and checked to see if the providers you want are in its network, you will need to complete your enrollment. You can enroll online, or call Customer Service to enroll by phone at 1-877 MA ENROLL (1-877-623-6765) or TTY: 711.

After you choose a plan, you’ll need to pay your first premium to complete enrollment. Payment is always due by the 23rd of the month before your coverage begins.

Questions to help you get started

Answer the questions below before you start shopping for health insurance. Your answers will help you decide which health plans are best for you and your family. Your answers will also help you know how much you might have to pay in out-of-pocket costs for the year.

Compare your choices

Use this chart to compare up to three plans. Use the rest of this guide to answer questions you have while you are filling out the chart.

To fill out the chart, you’ll need to look at the Summary of Benefits and Coverage (SBC) for each plan. You can find the summaries on the plans’ websites, as well as on the Plan Information page.

You will also need to know if your providers are in the plans. You can find out by using our Plan Finder tool. You can also check the insurer’s (insurance company) website or call the insurer directly.

  Plan A Plan B Plan C
Name of plan      
Monthly premium      
Are the providers and hospitals you want in the plan network? ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No
Deductible amount      
Maximum out-of-pocket (MOOP) amount      
Can this plan be paired with a Health Savings Account (HSA)? ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No
Is dental coverage included? ☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No
Is there co-insurance for any services you may need?

  • If you answered “Yes” above, how much is the co-insurance?
☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No
How much are co-pays for visits to a Primary Care Physician (PCP)?      
How much are co-pays for visits to specialists?      
Are the prescription medications you take covered by this plan?

  • If yes, how much is the co-pay for the prescriptions you need?
☐ Yes ☐ No ☐ Yes ☐ No ☐ Yes ☐ No
Smiling parents holding their happy toddler.

Answers to help you choose a plan

What benefits do the health plans cover?

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All of the health plans you can choose through the Health Connector offer these health benefits:

  • Outpatient care – Treatment you get without being admitted to a hospital
  • Inpatient care – Treatment you get in the hospital
  • Emergency room – Treatment you get in an emergency room
  • Prenatal and postnatal care – Care before and after your baby is born
  • Mental health and substance use disorder services – This includes behavioral health treatment, counseling, and psychotherapy
  • Prescription drugs – These are medications prescribed by your physician that you take at home
  • Services and items to help you recover if you are injured, or have a disability or chronic condition – This includes physical and occupational therapy, speech-language pathology, psychiatric rehabilitation, and more
  • Lab tests – These include tests such as blood work or Pap smears
  • Preventive services – Services to help keep you healthy, like counseling, screenings, and vaccines
  • Pediatric services – Services for children, including vision care

How do the health plans differ?

Doctor consulting patient in office setting.

Differences between plans include:

  • Which health insurance company offers the plan
  • Provider networks (the doctors, hospitals, and other providers in the plan)
  • Costs, including monthly premium, and out-of-pocket costs like co-pays and deductible

In Questions to help you get started, you wrote the names of doctors and hospitals you want in the plan you choose. Before you enroll in a plan, use our online tools at PlanFinder.MAhealthconnector.org to make sure the providers you want and the prescription drugs you need are in the plan’s network. You can also call the insurance company directly for this information.

When you search or call an insurance company to ask about a provider, be sure to give the plan’s full name. For example, say: “Fallon Health Select Care Platinum Connector” and not just “Fallon Health.”

What kinds of costs do health plans have?

Healthcare costs illustration with money and documents.

There are five kinds of costs in health plans:

  • Premium: This is the cost you pay each month, whether or not you use health care services. You will pay your monthly premium bill to the Health Connector. The premium is always due by the 23rd of the month.
  • Deductible: This is the total cost you must pay in a plan year before your plan will pay for part or all of your services.
  • Co-pay: This is the cost you pay at the time you get certain health care services. Usually, you start to pay co-pays after you meet your deductible.
  • Co-insurance: If a health care service has co-insurance, you pay a percentage (part) of the cost for that service. Usually, you start to pay co-insurance after you meet your deductible. It is not a fixed cost like a co-pay. The amount depends on the total cost of the service.
  • Maximum out-of-pocket (MOOP) cost: This is the most you pay in one year for health care services. Once you have paid this amount, your plan pays for all of your covered services for the rest for the year.

What is the difference between Platinum, Gold, Silver and Bronze health plans?

Here’s how it works:

  • Platinum and Gold plans have the highest premiums (monthly cost) but the lowest costs (deductibles and co-pays) when you get health care services.
  • Silver plans have premiums that are usually lower than Gold plans but have higher costs when you get health care services.
  • Bronze plans have the lowest premiums but the highest costs when you get health care services.
Medals: Platinum, Gold, Silver, Bronze.

What is Catastrophic coverage?

Catastrophic plans are only available to certain people. To qualify, you must be less than 30 years old or have a qualifying hardship exemption from the federal government. Catastrophic plans only cover you in a major health event. They have very high deductibles. You must pay for almost all of your health care until you reach the deductible. If you enroll in a Catastrophic plan you will not be able to get help paying for your coverage, even if you would otherwise qualify. To learn more, go to MAhealthconnector.org/catastrophic-plans.

Which metallic tier (Platinum, Gold, Silver or Bronze) should I choose?

Premiums, co-pays, and deductibles infographic.

To choose a tier, think about how often you use health care services. You may want to pay less each month and pay more when you get care. Or you may want to pay more each month and pay less when you get care.

A Platinum or Gold plan may be best for you if:

  • You have a chronic condition (like diabetes) or think you will use a lot of health care services (like going to the doctor, getting a prescription filled, or having an operation).
  • You would rather pay a higher premium each month so you pay less in co-pays and co-insurance when you use health care services.

A Silver plan may be best for you if:

  • You use some health care services and don’t want to pay very high out-of-pocket costs when you get care.

A Bronze plan may be best for you if:

  • You do not use many health care services, except for preventive care.
  • You would rather pay less for your premium each month and pay more when you use health care services.
  • You can afford to pay a high deductible and high out-of-pocket costs if you need care.

What is a Health Savings Account (HSA)?

A Health Savings Account (HSA) is a way to set aside money before taxes, to use for certain medical costs. All Bronze and Catastrophic plans available through the Health Connector are “HSA compatible,” which means that you may be able to set up an HSA if you are enrolled in one of those plans. You can usually set up an HSA at a financial institution, like a bank. To learn more about HSAs, go to MAhealthconnector.org/hsa.

How do I compare my choices?

Once you choose a metallic tier (Platinum, Gold, Silver or Bronze) it will be easier to compare your plan choices. If you are shopping for a plan at MAhealthconnector.org, you can choose up to three plans to compare online.

What does Limited or Smaller Network mean?

A Limited or Smaller Network is a plan with fewer providers and lower premiums than other plans offered by the same insurer (insurance company). When you shop for plans online, you will see “Network Note” appear if you are looking at one of these plans. It may be a good choice for you if it has the providers you want. Before you enroll, use the Find a Provider tool to see if your providers are in the plan.

Network of connected people icons illustration.

Glossary of Terms

Below is a list of terms you will see and hear when choosing your health plan. These terms may be new to you. Learning them will help you better understand your health insurance.

If a health care service has co-insurance, you pay a percentage (part) of the cost for that service. Usually, you start to pay co-insurance after you meet your deductible. It is not a fixed cost like a co-pay. The amount you pay depends on the total cost of the service.

A fixed price you pay when you get certain health care services. Not all services require a co-pay.

The total amount you must pay in a plan year before your plan will pay for part or all of your services. Some services may not have a deductible. They may be free or just have a co-pay, even though you haven’t met the deductible yet.

EPO stands for Exclusive Provider Organization. A managed care plan where services are covered only if you go to doctors, specialists, or hospitals in the plan’s network (except in an emergency). If you enroll in an EPO, you will also need to choose a primary care provider (PCP). You may need to get a referral from your PCP if you need care from specialists.

Health care services are things like going to the doctor, getting a prescription filled, or having an operation.

HMO stands for Health Maintenance Organization. If you choose a plan that is an HMO, you must use in-network providers in order to get your services covered. If you go to an out-of-network provider, the plan won’t cover the cost of your care, except in an emergency. If you enroll in an HMO, you will also need to choose a primary care provider (PCP). You may need to get a referral from your PCP if you need care from specialists. Most of the plans offered through the Health Connector are HMOs.

The most you pay in one year for health care services. Once you pay this, your plan pays for all of your covered services for the rest of the year. You still need to pay your premium each month.

The amount you pay each month for your health insurance. You must pay your premium every month, whether or not you use health care services. The Health Connector will send you a bill for your premium each month. The premium will always be due by the 23rd of the month. Find out more about payment at MAhealthconnector.org/how-to-pay.

The doctor who gives you health care and services, such as referrals to specialists. If you enroll in an HMO or EPO, you will need to choose a PCP.

A provider network is a group of doctors, hospitals and other providers that works with the health plan to give you care. Each plan has a network. There are different types of networks.

  • In-network means the provider is part of the health plan network. If you get care from an in-network provider, it will cost you less.
  • Out-of-network means the provider is not part of the health plan network. If you get care from an out-of-network provider, your plan may not pay for those services and you could have to pay all or part of the cost yourself.

We offer standardized plans within each metallic tier (level). Standardized plans have a set of 21 major benefits with the same out-of-pocket costs, to make them easier to compare. Non-standardized plans can have varying out-of-pocket costs for all benefits and are also offered within each metallic tier. If you see the word “Standard” in a plan name, it means that the benefits are standardized and the plan may be easier to compare with other standardized plans in the same metallic tier.

Need help?

You can get free, in-person help with an Enrollment Assister at a community partner organization near you.

Enrollment Assisters are people who have been trained to help you with applying and enrolling through the Health Connector.

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