Immigration Document Types
Here is a list of the documents that can be used to show your immigration status. You should be able to select any of these documents and status types when you complete your application for coverage. See below for information about each document type and what information needs to be included when you report your document in the application. You can also see an example of what each document looks like by selecting the name of the document in the list on this page.
On your application, select the document type from the drop-down list that corresponds with your most current documentation and status. Try to find and enter as many fields as possible, even though some fields may be labeled “optional,” to make the process go smoother and faster. Just because you have one of these documents does not mean you have an eligible immigration status to purchase Health Connector coverage or to qualify for help paying for coverage.
If you do not have access to your document when completing the application, you can select, “I have an eligible status, but I don’t have my document right now.”
If you have questions about what document should be used to verify your status, find information at Resources for Immigrants in Massachusetts from the Office of the Attorney General→
If you report that you have a certain document above, you’ll have the opportunity to report that you have an additional document or status.
- Document indicating a member of a federally recognized Indian tribe or American Indian born in Canada: There are several documents that can show you’re a member of a federally recognized Indian tribe or that you’re an American Indian born in Canada, including membership cards, letters, or other tribal documents. For American Indians born in Canada, this could also include a birth certificate or other evidence of being born in Canada. You’ll need to upload your document later on in the application process.
- Certification from U.S. Department of Health and Human Services (HHS) Office of Refugee Resettlement (ORR): This is a certification letter from the U.S. Office of Refugee Resettlement that’s issued to an individual who is a victim of a severe form of trafficking. These letters state that victims are eligible for benefits and services.
- Office of Refugee Resettlement (ORR) eligibility letter (if under 18): This is a letter from the U.S. Office of Refugee Resettlement and indicates a child is a victim of a severe form of trafficking. These letters state victims are eligible for benefits and services. You’ll need to upload your document later on in the application process.
- Cuban/Haitian entrant: People who are Cuban or Haitian entrants must be a Haitian or Cuban national (for example: a citizen of Haiti or Cuba, or a child born to at least one Haitian parent whether in Haiti or elsewhere in the world); and either :
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- have a pending asylum application;
- have been paroled into the United States at any time in the past, even if the parole status has expired;
- be in removal proceedings currently; or
- be a lawful permanent resident (green card holder) who obtained this status under one of the following laws:
- The Cuban Adjustment Act (CAA);
- The Nicaragua Adjustment and Central American Relief Act (NACARA); or
- The Haitian Refugee Immigration Fairness Act (HRIFA).Document indicating withholding of removal (or “withholding of deportation”): There are several documents that might show withholding of removal or deportation.
- Resident of American Samoa
To verify your status using only an alien number or I-94 number, select “Notice of Action (I-797)/Other – With Alien Number” or “Notice of Action (I-797)/Other – With 1-94 Number” from the document-type drop-down. A field will appear asking you to provide a description of the type of document you have that supports your status and to input your alien number or I-94 number. Follow the instructions above. Enter this number in the document number field that will appear.
If you have more than one current immigration document, select one that contains an alien number (also called alien registration or USCIS number) or 1-94 number, if possible. See below for more detailed information on these document types.
If you have temporary protected status (TPS), you may have an automatic extension of your status, even if your document is expired.
If you don’t think your immigration record correctly shows your status, you can still continue with your application and self-attest to your status. Please enter the information for your current status, and you will be able to self-attest to your status. You will be asked to send us a copy of your document so we can verify your status. To get your record updated, you can make an InfoPass appointment with a USCIS representative or review your records, or you can submit a written request. For more information, visit uscis.gov/save and select “For Benefit Applications,” then “How to Correct Your Records.” Or, you can call the USCIS National Customer Service Center at 1-800-375-5283.
How do I enter document information?
When you enter your document type, you may need to enter one or more of these fields:
- Alien number: The alien number (also called alien registration number or USCIS number) can be found on the immigration document. It starts with an “A” and ends with 8 or 9 numbers. Enter the 8 or 9 digit number into the online application. You may also be required to enter additional information such as a Card Number.
- Card number: The card number can be found on several immigration documents, including the I-766 Employment Authorization Card and the I-551 Lawful Permanent Resident Card. A card number starts with 3 letters and ends with 10 numbers. If you also have an alien number or if other document information is requested, you should enter all, if possible.
- I-94 number: The I-94 number (also called the admission number) is printed on the I-94 or I-94A. This is an 11-digit number and is usually found at the top, left-hand side of the document. Note: In some cases, Customs and Border Protection may have struck out the pre-printed I-94 number and hand-written a different number on the form. If this is the case, enter the hand-written number.NOTE: If your I-94 number is less than 11 digits long, add zeroes to the front of the number so the total number of digits is 11 and enter that in the system
- i.e. My I-94 number is 1234567, I would enter the following into my online application 00001234567
- Passport number: The passport number can be found on the passport. It can be 6 to 12 numbers long.
- Country of issuance: Select the country which issued the passport.
- Passport expiration date: Enter the date the passport will expire (month, day, year). The expiration date should be listed on the document.
- SEVIS ID number: The SEVIS ID (Form I-20 or DS2019) which is 10 numbers long and is located at the top, right-hand corner of the document.
- Document expiration date: Enter the expiration date (month, day, year) listed on the document.
- Category code: Enter the 3-digit code listed on the employment authorization document. This code starts with an “A,” “B,” or “C.”
What if I have trouble finding or entering these fields, or I’m getting errors?
If you have trouble finding your document or a number on your document, call Customer Service for assistance at 1-877-623-6765 oe TTY: 711.













