Health Connector Member Renewal Information

 Check your 2027 eligibility online

If you are saving on the cost of your 2026 health coverage because you have a ConnectorCare plan or a monthly Advance Premium Tax Credit and see that you no longer qualify for those savings in 2027, you may need to take action to update OR confirm your 2027 income information online.

By confirming or updating their 2027 income, most members may still qualify for savings through the Health Connector. 

Follow these steps to check your 2027 eligibility:

1. Sign into your account
2. Click on Applications
3. On the Eligibility Application page, you will see Year 2027 section
4. In the Year 2027 section, click the View Application button to see your 2027 Eligibility Results
5. If your 2027 eligibility seems incorrect, you may need to update or confirm your 2027 income or other household information. This is easy to do by following the the steps in the Report Changes section of this page.

Report Changes

You can update your application information online at anytime by signing into your account. Here’s a list of the application information you can update:

• Change contact information and preferences
  Click on this link to change your mailing address, language preferences, email address, phone number without resubmitting your application.

• Add someone to your application or tell us if someone is now applying for coverage
  Update if a household member recently got married, had a baby, adopted a child, took custody of a child from foster care or was ordered by a court to provide care for someone. Also select to change someone to applying for coverage.

• Update income and additional questions about health insurance
  Update this information if you now make more or less money than when you applied, or if you have a new income source, or if you need to make a change to the information about the insurance offered by your employer, other insurance coverage (such as Medicare, TRICARE, Peace Corps, or VA Healthcare Program), or MassHealth-specific questions.

  Special Note about income changes

• Change a status
  The types of status that can be changed include your tax filing status, immigration status, citizenship status, disability status, pregnancy status, American Indian/Alaska Native Tribal status, incarceration status and foster care status.

• Change home address, name, sex, or add SSN
  Update your home address, name, sex, or add a Social Security Number for someone on your application.

• Change application type
  Update questions on whether you want to see if you can get help paying for insurance for you or your family.

• Change information about past tax credits
  If you’ve received an Advanced Premium Tax Credit or Connector care plan in a past year, you can tell us if you’ve filed taxes and reconciled all past tax credit with the IRS. If you already answered this question once this year, you may not be able to change your response at this time.

• Updating an existing Social Security number (SSN)
  If you need to update an SSN, you will not be able to do so online, You will need to call customer service to request this change.

• Updating an existing date of birth
  If you need to update an incorrect date of birth, a customer service representative will need to take this request as updating a date of birth can affect things like your eligibility, your monthly premium amount, and more.

How to update your information, step-by-step:

Step 1: Sign into your account and go to your Applications page. You will see “Year 2027” and “Year 2026” applications listed.

Step 2: On the Applications page, click “Edit Application” button.

Step 4: On the next page, you will be able to choose the change (or changes) you need to report. Then, click the “Report Changes” button to make your updates.

I see both a Year 2027 and a Year 2026 application. Which application should I make changes to?

• If you have any changes that happened in 2026, make those to your Year 2026 application.
  For example, You moved on November 5, 2026, and now have a new home address. You should make this change to your Year 2026 application.
• If you have changes that happened in 2026 and will continue in 2027, make those changes on your 2026 application and then choose YES when you are asked if you want to apply those 2026 changes to your 2027 application.
  For example, If you expect to still live at the new address you moved to on November 5, 2026, into 2027, click “Yes” to update this information in both Year 2026 and Year 2027 applications.
• If you have changes that will happen in 2027, make those to your Year 2027 application only.
  For example, If you are planning to move to a new address on January 2, 2027, you should make this change to your Year 2027 application only.

Shopping for a 2027 plan

If you are currently enrolled in Health Connector coverage for 2026, follow these simple steps to shop for a 2027 plan.

Step 1: Sign in to your account

Step 2: Go to the Plans section of your account

Step 3: On the Health Connector Health & Dental Plans page, go to the Upcoming 2027 Enrollment tab.

Note that you may see a few different tabs that include your Current 2026 Enrollment. If you experienced a qualifying life event and changed your current 2026 plan enrollment to start December 1st, you might also see an Upcoming 2026 Enrollment tab for that plan.)

Step 4: From there, you will be able to browse 2026 plans by clicking the Change Plans button and confirm you want to change plans.

Step 5: Click the “Continue” button on the next page and begin browsing plans.

Whether you plan to enroll into the same (or similar) plan as you were in 2026, or shop for a new plan for 2027, you will need to continue to make your premium payments on time to avoid a gap in coverage.