Individuals and Families

Get presentation materials and resources from the Health Connector share during a January 14, 2026 live webinar about Open Enrollment for plan year 2026. Whether you’re considering enrolling in coverage for the first time or changing health insurance plans for the upcoming year, this webinar will give you a better understanding of plan options, the carriers that participate in the ConnectorCare program, recent eligibility changes and savings available only through the Massachusetts Health Connector – which is the state’s health insurance Marketplace.

Video Video Transcript: Coming soon Download Presentation PDF Download Presentation PDF Resources Health Connector links: To get an estimate for the Health Connector plans that may be available for individuals and families: Get an Estimate Tool To search by a provider and medication preferences: Health Connector’s Plan Comparison Tool For help getting started with the online application: https://www.mahealthconnector.org/get-ready-to-enroll For more information on preliminary eligibility and the renewal process: Health Connector Plan Renewal Information – Massachusetts Health Connector (mahealthconnector.org) For Medicare questions, please reach out to the SHINE Program - Medicare Counseling (Serving the Health Insurance Needs of Everyone): https://www.mass.gov/health-insurance-counseling If you have a unique situation or question that you would like to discuss further with Customer Service Health Connector Customer Service can be reached by phone at: 1-877-MA-ENROLL (1-877-623-6765), or TTY: 711 for people who are deaf, hard of hearing, or speech disabled.    https://www.mahealthconnector.org/about/contact In addition, virtual support and in-person support is available from Certified Assisters and Navigators in your community for free.  It’s important to call ahead and schedule an appointment if you’d like their assistance.  To find help in your community or to find help in a language other than English, review the list of Certified Assisters:  https://my.mahealthconnector.org/enrollment-assisters

Video Video Transcript: Coming soon Download Presentation PDF Download Presentation PDF Resources Health Connector links: To get an estimate for the Health Connector plans that may be available for individuals and families: Get an Estimate Tool To search by a provider and medication preferences: Health Connector’s Plan Comparison Tool For help getting started with the online application: https://www.mahealthconnector.org/get-ready-to-enroll For more information on preliminary eligibility and the renewal process: Health Connector Plan Renewal Information – Massachusetts Health Connector (mahealthconnector.org) For Medicare questions, please reach out to the SHINE Program - Medicare Counseling (Serving the Health Insurance Needs of Everyone): https://www.mass.gov/health-insurance-counseling If you have a unique situation or question that you would like to discuss further with Customer Service Health Connector Customer Service can be reached by phone at: 1-877-MA-ENROLL (1-877-623-6765), or TTY: 711 for people who are deaf, hard of hearing, or speech disabled.    https://www.mahealthconnector.org/about/contact In addition, virtual support and in-person support is available from Certified Assisters and Navigators in your community for free.  It’s important to call ahead and schedule an appointment if you’d like their assistance.  To find help in your community or to find help in a language other than English, review the list of Certified Assisters:  https://my.mahealthconnector.org/enrollment-assisters

Video Video Transcript: Coming soon Download Presentation PDF Download Presentation PDF Resources Health Connector links: To get an estimate for the Health Connector plans that may be available for individuals and families: Get an Estimate Tool To search by a provider and medication preferences: Health Connector’s Plan Comparison Tool For help getting started with the online application: https://www.mahealthconnector.org/get-ready-to-enroll For more information on preliminary eligibility and the renewal process: Health Connector Plan Renewal Information – Massachusetts Health Connector (mahealthconnector.org) For Medicare questions, please reach out to the SHINE Program - Medicare Counseling (Serving the Health Insurance Needs of Everyone): https://www.mass.gov/health-insurance-counseling If you have a unique situation or question that you would like to discuss further with Customer Service Health Connector Customer Service can be reached by phone at: 1-877-MA-ENROLL (1-877-623-6765), or TTY: 711 for people who are deaf, hard of hearing, or speech disabled.    https://www.mahealthconnector.org/about/contact In addition, virtual support and in-person support is available from Certified Assisters and Navigators in your community for free.  It’s important to call ahead and schedule an appointment if you’d like their assistance.  To find help in your community or to find help in a language other than English, review the list of Certified Assisters:  https://my.mahealthconnector.org/enrollment-assisters

Video Video Transcript: Coming soon Download Presentation PDF Download Presentation PDF Resources Health Connector links: To get an estimate for the Health Connector plans that may be available for individuals and families: Get an Estimate Tool To search by a provider and medication preferences: Health Connector’s Plan Comparison Tool For help getting started with the online application: https://www.mahealthconnector.org/get-ready-to-enroll For more information on preliminary eligibility and the renewal process: Health Connector Plan Renewal Information – Massachusetts Health Connector (mahealthconnector.org) What’s the difference between the Health Connector and MassHealth? – Massachusetts Health Connector Information on dental coverage: Dental Coverage – Massachusetts Health Connector For Medicare questions, please reach out to the SHINE Program - Medicare Counseling (Serving the Health Insurance Needs of Everyone), find out more at https://www.mass.gov/health-insurance-counseling If you have a unique situation or question that you would like to discuss further with Customer Service Health Connector Customer Service can be reached by phone at: 1-877-MA-ENROLL (1-877-623-6765), or TTY: 711 for people who are deaf, hard of hearing, or speech disabled.    https://www.mahealthconnector.org/about/contact In addition, virtual support and in-person support is available from Certified Assisters and Navigators in your community for free.  It’s important to call ahead and schedule an appointment if you’d like their assistance.  To find help in your community or to find help in a language other than English, review the list of Certified Assisters:  https://my.mahealthconnector.org/enrollment-assisters

Video Video Transcript: Coming soon Download Presentation PDF Download Presentation PDF Resources MassHealth Resources MassHealth Member Guides and Handbooks: MassHealth Member Guides and Handbooks | Mass.gov For Member information about renewing MassHealth coverage http://www.mass.gov/masshealthrenew Schedule an appointment with a MassHealth representative. Use the online scheduling tool at www.mass.gov/info-details/schedule-an-appointment-with-a-masshealth-representative If someone is under 65 years of age, the easiest way to update MassHealth information and report changes is using the MA Login Account at www.mahix.org/individual. If someone is over 65 years of age, and the renewal notice has an eSubmission number, it can submitted online via document upload or fillable form at https://mhesubmission.ehs.mass.gov/esb For information about the MassHealth Premium Assistance Program www.mass.gov/masshealth/pa Learn more about Massachusetts Medicaid (MassHealth) Estate Recovery here: www.mass.gov/estaterecovery Health Connector Resources To get an estimate for the Health Connector plans that may be available for individuals and families: Get an Estimate Tool To search by a provider and medication preferences: Health Connector’s Plan Comparison Tool For help getting started with the online application: https://www.mahealthconnector.org/get-ready-to-enroll Medicare Information For Medicare questions, please reach out to the SHINE Program  - Medicare Counseling (Serving the Health Insurance Needs of Everyone): https://www.mass.gov/health-insurance-counseling Need additional help? If you have a unique situation or question that you would like to discuss further with Customer Service MassHealth Customer Service can be reached by phone at (800)-841-2900, TDD/TTY: 711  MassHealth | Mass.gov Health Connector Customer Service can be reached by phone at: 1-877-MA-ENROLL (1-877-623-6765), or TTY: 711 for people who are deaf, hard of hearing, or [...]

Video Video Transcript: Coming soon Download Presentation PDF Download Presentation PDF Resources MassHealth Resources MassHealth Member Guides and Handbooks: MassHealth Member Guides and Handbooks | Mass.gov For Member information about renewing MassHealth coverage http://www.mass.gov/masshealthrenew Schedule an appointment with a MassHealth representative. Use the online scheduling tool at www.mass.gov/info-details/schedule-an-appointment-with-a-masshealth-representative If someone is under 65 years of age, the easiest way to update MassHealth information and report changes is using the MA Login Account at www.mahix.org/individual. If someone is over 65 years of age, and the renewal notice has an eSubmission number, it can submitted online via document upload or fillable form at https://mhesubmission.ehs.mass.gov/esb For information about the MassHealth Premium Assistance Program www.mass.gov/masshealth/pa Learn more about Massachusetts Medicaid (MassHealth) Estate Recovery here: www.mass.gov/estaterecovery Health Connector Resources To get an estimate for the Health Connector plans that may be available for individuals and families: Get an Estimate Tool To search by a provider and medication preferences: Health Connector’s Plan Comparison Tool For help getting started with the online application: https://www.mahealthconnector.org/get-ready-to-enroll Medicare Information For Medicare questions, please reach out to the SHINE Program  - Medicare Counseling (Serving the Health Insurance Needs of Everyone): https://www.mass.gov/health-insurance-counseling Need additional help? If you have a unique situation or question that you would like to discuss further with Customer Service MassHealth Customer Service can be reached by phone at (800)-841-2900, TDD/TTY: 711  MassHealth | Mass.gov Health Connector Customer Service can be reached by phone at: 1-877-MA-ENROLL (1-877-623-6765), or TTY: 711 for people who are deaf, hard of hearing, or [...]

Video Video Transcript: Coming soon Download Presentation PDF Download Presentation PDF Resources MassHealth Resources MassHealth Member Guides and Handbooks: MassHealth Member Guides and Handbooks | Mass.gov For Member information about renewing MassHealth coverage http://www.mass.gov/masshealthrenew Schedule an appointment with a MassHealth representative. Use the online scheduling tool at www.mass.gov/info-details/schedule-an-appointment-with-a-masshealth-representative If someone is under 65 years of age, the easiest way to update MassHealth information and report changes is using the MA Login Account at www.mahix.org/individual. If someone is over 65 years of age, and the renewal notice has an eSubmission number, it can submitted online via document upload or fillable form at https://mhesubmission.ehs.mass.gov/esb For information about the MassHealth Premium Assistance Program www.mass.gov/masshealth/pa Learn more about Massachusetts Medicaid (MassHealth) Estate Recovery here: www.mass.gov/estaterecovery Health Connector Resources To get an estimate for the Health Connector plans that may be available for individuals and families: Get an Estimate Tool To search by a provider and medication preferences: Health Connector’s Plan Comparison Tool For help getting started with the online application: https://www.mahealthconnector.org/get-ready-to-enroll Medicare Information For Medicare questions, please reach out to the SHINE Program  - Medicare Counseling (Serving the Health Insurance Needs of Everyone): https://www.mass.gov/health-insurance-counseling Need additional help? If you have a unique situation or question that you would like to discuss further with Customer Service MassHealth Customer Service can be reached by phone at (800)-841-2900, TDD/TTY: 711  MassHealth | Mass.gov Health Connector Customer Service can be reached by phone at: 1-877-MA-ENROLL (1-877-623-6765), or TTY: 711 for people who are deaf, hard of hearing, or [...]