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So far Health Connector has created 90 blog entries.

Assistant General Counsel

Duties: The Connector is looking for an Assistant General Counsel (AGC) who will provide legal advice and assistance to Connector management and staff in a broad range of substantive areas.  The AGC will work in a fast-paced, innovative environment and will participate in inter-disciplinary teams including health care policy, IT and operations staffs to design and improve systems that serve the public and fulfill the Connector’s mission.  Specific duties will include: Assisting in the procurement, drafting, negotiation, and management of complex contracts for services provided to the Health Connector, including contracts with insurance carriers, IT and other vendors, and other business partners. Provide advice on compliance with federal and state laws, with a particular focus on issues regarding health insurance and e-commerce. Assisting in the procurement, drafting, negotiation and management of complex carriers with customer service vendor(s), and insurance carriers. Responding to and assisting in resolving consumer coverage issues from members, their representatives, and other state agencies. Providing advice on administrative law questions, including public record and open meeting law issues. Responding to public records requests, as needed. Handling litigation matters or managing outside counsel in litigation, as the need arises. Providing legal expertise to support ongoing compliance efforts in the areas of data privacy and security, financial management, fraud prevention, and program integrity. Qualifications: A candidate must have a J.D. degree and admission to the Massachusetts bar. Demonstrated interest and/or experience in the areas of areas of health care law, insurance regulation, administrative law or information technology.  The [...]

Thursday, March 23rd, 2017|

Vendor Management and Outsourcing Strategy Intern – Summer 2017

The Health Connector’s Vendor Management and Strategy Organization is seeking an intern to join the team for the spring/summer of 2017. This individual will participate in ongoing vendor contract management and outsourcing strategy with particular focus on research and benchmarking activities related to future outsourcer procurement efforts.  The individual will also prepare summary memos and scorecards and present findings to staff comparing vendor capabilities. Key Responsibilities include: Assist in the creation of outsourcer requirements doc Conduct research activities to determine field of potential outsourcers Create and support comprehensive scorecard evaluation of potential outsourcers Assist in the creation of comprehensive RFI document Additional Responsibilities include: Assist the Manager of Vendor Relations and Strategy in the management of existing contract compliance Assist in the processing/tracking of Vendor invoices Assist with other business and operations projects, as needed Experience and Qualifications: Strong MS Office Suite skills, including but not limited to Excel and PowerPoint Strong research and writing skills Ability to work under pressure with tight timelines Ability to work in a team setting Ability to take initiative and work independently on projects Education: Undergraduate or Graduate Student in Business or Operations Management   About the Health Connector The Health Connector is an independent state authority that has been designated as the official Massachusetts health benefits Exchange under the federal Affordable Care Act. In addition to overseeing the implementation of both state and federal health reform, the Connector is committed to enhancing the experience, services, and health insurance products for individuals and small businesses [...]

Monday, March 13th, 2017|

Reporting Team Intern – Summer 2017

The Health Connector’s Reporting Team is seeking an intern to join the team for the 2017 summer.  This individual will participate in ongoing operational activities as well as projects related to the implementation of the upcoming open enrollment period. Key Responsibilities include: Support the Reporting Team in planning and preparing for the 2017-18 open enrollment period Review existing library of reports to identify gaps and development opportunities for new reports Attend design sessions and interface with Connector Business Leads and Subject Matter Experts (SMEs) to document report requirements based on business needs Update business requirements documentation to reflect updated business needs Work with Reporting Team to update and/or build reports using Reporting Team database and visualization tools Createand manage recurring reports Run additional ad hoc reports, as needed Perform data analysis to identify trends and insights valuable to the business Assist with preparing materials and scheduling report designsessions Take notes during design/requirements sessions as needed Experience and Qualifications: Undergraduate or Graduate student Strong MS Office Suite skills, including but not limited to Word, Excel and PowerPoint Experience with databases analytics and visualization tools (eg. MS SQL Server, Tableau, SAP BOE, Crystal, etc) Interest in healthcare reform and healthcare operations Ability to work in a team setting Ability to take initiative and work independently on projects Ability to work under pressure with tight timelines About the Health Connector The Commonwealth Health Insurance Connector Authority (Health Connector) is an independent public authority serving as the Affordable Care Act (ACA)-compliant marketplace for the Commonwealth.  The organization is charged with providing subsidized and unsubsidized health insurance to individuals and small employers.  The Health Connector also oversees policy [...]

Monday, March 6th, 2017|

Legal Intern – Summer 2017

The Health Connector is seeking a legal intern to join the team for the summer of 2017.  This individual will work with the General Counsel and three Assistant General Counsels to assist in providing legal advice and counsel to the Health Connector’s program staff.  This paid internship will provide an opportunity to be part of a dynamic, mission-driven organization that is at the leading edge of health care reform and policy.  The legal intern will get the chance to work on a broad range of issues in the health care field. Key Responsibilities include: Research and analyze legal issues in a wide range of substantive areas, including health law, insurance regulation, employment law and administrative law Assist in developing and drafting policies, trainings and compliance programs in a range of substantive areas Interpret regulations and statutes governing Connector operations Assist in reviewing and documenting administrative appeals procedures Provide support for ongoing litigation as needed Participate in other legal projects as needed Experience and Qualifications: JD students only. Prefer students who have completed at least 2 years of law school, but students who have completed 1 year of law school and have prior health care experience are encouraged to apply. Strong academic background Demonstrated research and writing abilities Demonstrated interest in health care reform and health law Ability to work in a team setting Ability to take initiative and work independently on projects Ability to work under pressure with tight timelines Strong MS Office Suite skills, including but not limited Word, [...]

Monday, March 6th, 2017|

IT Release Management Intern – Summer 2017

The Health Connector is seeking an intern to join the team for the Summer of 2017 to assist its Release Management activities. This individual will participate in activities related to the Health Connector’s continuing transition to becoming an Affordable Care Act (ACA)-compliant Health Insurance Exchange, specifically efforts related to the deployment of additional functionality on the new website. Key Responsibilities include: Support the Information Technology (IT) team in all aspects of Release Management Assist in the development and tracking of all activities related to Release Management for upcoming Releases, including developing internal project management tools to support Subject Matter Experts development of functional requirements Assist in the facilitation of internal and external meetings related to Release Management activities, including a potential “All Staff” internal meeting focused on ensuring all employees understand what is coming in upcoming Releases Assist Release Management efforts by ensuring that testing is comprehensive for all functional Releases by working collaboratively with colleagues as well as external state partners Assist with the development and design of test cases, assist with oversight of testing progress, report on testing success/failure Assist with the tracking of defects uncovered in testing and support efforts to prioritize these defects to be resolved in upcoming Releases Experience and Qualifications: Undergraduate students (Seniors) and Graduate students concentrating in Health Care Management, Health Policy Management, Business (with a concentration in Health) or IT (with a concentration / classes in Health) are encouraged to apply. Strong MS Office Suite skills, including – but not limited to [...]

Monday, March 6th, 2017|

Massachusetts Health Connector and DC Health Link Create a First-in-the-Nation Partnership

The Health Connector Board of Directors today approved a first-in-the-nation collaboration with DCHBX, which manages and operates DC Health Link, the online health insurance marketplace in the District of Columbia. Through this partnership, starting this fall the Health Connector will use a separate branch of DC Health Link’s existing online platform to improve available offerings to small businesses and their employees – including the ability for employees to potentially select their own plan from a range of choices – while reducing long-term operational costs for the small-group online system. Continue Reading Massachusetts Health Connector and DC Health Link Create a First-in-the-Nation Partnership

Thursday, February 23rd, 2017|

Identity (ID) Proofing: What you need to know

Identity Proofing (or ID Proofing) is one of the first steps of the process to apply for health coverage through the Health Connector website. ID proofing is a requirement of the Affordable Care Act (ACA) and must be completed in order for you to submit an application through the Health Connector website. ID proofing is used to verify your identity and is done by asking you questions based on your personal and financial history. When you check credit report after ID Proofing, you may see an inquiry from the Centers for Medicare & Medicaid Services (CMS). CMS uses credit reporting agencies like Experian to verify the information on your eligibility application. This is only an inquiry and does not affect your credit score. Your eligibility application and credit score will not be affected by the inquiries from Experian or CMS. To protect your personal information, you have to take a few steps to verify your identity before you can complete an application. First, you will provide information when you create your profile. This information will be used for the first step of ID proofing. Once your information is verified, the ID proofing process will ask you questions that only you would be likely to know the answers to, based on your financial accounts and personal information on your credit report. This process is meant to prevent an unauthorized person from creating an account and applying for health coverage in your name without your knowledge. You should [...]

Tuesday, February 21st, 2017|Tags: |

Finish your enrollment by December 23rd for January 1, 2017 coverage

If you are renewing your health insurance through the Health Connector for 2017, or are applying for the first time, the deadline to complete your enrollment for coverage that starts January 1 is December 23, 2016. Take action now to be sure that you’ve completed these steps to finish your January 1st enrollment: Complete all of the required information to find out what type of coverage or savings you qualify for, like tax credits, a ConnectorCare plan, or MassHealth. Make sure your information is as up-to-date as possible if you are a renewing member. If you qualify for a Health Connector or ConnectorCare plan, you can use our Shopping Guides and new Provider Search tool to help find a quality health and dental plan to meet your needs and budget. Once you choose a plan, you must make your first premium payment, in full, by December 23, 2016 for your coverage to start January 1, 2017. You can set up monthly recurring payments online so your bill will always be paid on time each month. There are 4 ways to make a payment. Learn about them now → If you are a renewing member and have already set up automatic recurring payments, then you do not need to set up a new recurring payment. Your new premium will be deducted on December 22nd, even if you enrolled in a plan with a different insurance company.  Congratulations. Once you have finished your enrollment, [...]

Monday, December 19th, 2016|

As Health Connector Deadline for January Plans Looms, Members and New Applicants Take Steps for Enrollment

Nearly 28,000 members have switched plans for 2017, more than 24,000 new applicants have picked a plan or enrolled for the New Year BOSTON – December 14, 2016 – With the Dec. 23 deadline approaching for plans starting Jan. 1, 2017, more than 28,000 current Massachusetts Health Connector members have picked a new plan and more than 24,000 new applicants have lined up coverage for the New Year. Open Enrollment started Nov. 1 and runs through Jan. 31, but the Dec. 23 deadline is the most important of the year. For people – both current members and new applicants – who want new coverage for the New Year, the deadline to pick a plan and pay for it is nine days away. The federal deadline is Dec. 15, but Massachusetts residents have additional time under state rules to complete their enrollment. “We are pleased to see so many people, take the time to ‘stop, shop, enroll’ early in Open Enrollment and get into the best plan for their needs for 2017,” said Louis Gutierrez, the Executive Director of the Massachusetts Health Connector. “The deadline is Dec. 23 to get coverage for the New Year, which is important for both members who want a different plan next year, and for those who do not have insurance right now.” Before and throughout Open Enrollment, current members have been encouraged to shop for new 2017 plans, particularly those who would otherwise experience a large increase in premium. Members have been active during Open [...]

Wednesday, December 14th, 2016|

Moving Your Health Care When You Choose a New Plan

Are you shopping for a new health plan this Open Enrollment? Use our Health Connector Shopping Guides to help you think about your health plan options this Open Enrollment. If you choose a new health plan, take these steps to transition (move) your health care from the health insurance plan you have now to your new health plan. In this post: What are the first steps I should take to transition (move) my health care to a new health insurance plan? What if I already scheduled surgery, tests, or doctor visits for after my new plan starts? What if my doctor or hospital is not covered through my new plan’s network? What if my medication is not covered through my new plan? What should I do when my new plan starts? What if I followed these steps, but am having trouble accessing health care in my new plan? How can I contact my new health plan with questions? What are the first steps I should take to transition (move) my health care to a new health insurance plan? If you need to change health care providers (such as doctors and hospitals you use) under your new plan, you may want to: Make sure you have enough refills on your prescriptions to last until your new plan starts and your new doctor can write you a prescription. Ask your current doctor or health plan for copies of your medical records, including any prior authorizations or referrals [...]

Tuesday, November 29th, 2016|