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So far Health Connector has created 92 blog entries.

Massachusetts Health Connector Launches First Phase Of New Small-Business Online Portal

BOSTON – August 15, 2017 – The Massachusetts Health Connector today launched the first phase of its new small-group website, creating a system that will make it easier for employers and brokers to manage information and plans, and for employees to select coverage. Health Connector for Business will deliver new tools and benefits to brokers, employers and employees, making it easier to manage a company’s health insurance offering and delivering new options to businesses and employees. “We are pleased with the successful launch of the first phase of the Health Connector for Business website, and look forward to adding additional choices between carriers this November,” said Louis Gutierrez, the Executive Director of the Massachusetts Health Connector. “We are excited by the benefits and opportunity the new platform will deliver to our current participating companies, and those that come on board next year.” The new platform was developed through a unique partnership with the Washington, D.C., Health Benefit Exchange Authority, the health insurance Exchange in Washington, D.C. Through this partnership, the Health Connector uses a separate branch of the DC Health Link’s existing online platform to improve offering to small businesses and their employees, while reducing long-term operational costs for the small-group online system. The first phase launched today includes access to plans from three carriers, Boston Medical Center Health Plan, Fallon Community Health Plan and Health New England. Businesses renewing coverage this fall will transfer to the new system, and new groups can use the system to select plans from [...]

2017-08-15T13:05:31+00:00 Tuesday, August 15th, 2017|

Government Affairs Manager

The Government Affairs Manager is responsible for managing the Health Connector's interaction with the Massachusetts Legislature and the Massachusetts Congressional Delegation, and supporting interactions with other government entities.  The Government Affairs Manager will work closely with senior leadership and will report to the Deputy Chief for Policy and Strategy. Key Responsibilities: Provide timely and accurate responses about the Health Connector and state and federal health reform in response to inquiries from the Massachusetts General Court, the Massachusetts Congressional Delegation, state agencies, municipalities, and other government stakeholders Develop working relationships with legislative and executive offices, including proactive collaboration with officials and their aides on Health Connector strategic initiatives Manage constituent services, overseeing timely and accurate response to legislative and executive offices and their constituents on escalated cases requiring action by the Health Connector or its carrier or vendor partners Draft talking points and testimony for hearings before the Massachusetts Legislature or other governmental bodies as needed Provide periodic briefings to legislative offices on topics related to the Health Connector and their constituents Provide periodic legislative briefings to Health Connector senior staff Monitor and report on legislative, budgetary or agency program initiatives of interest to the Health Connector Potential to manage other staff as applicable Qualifications: Prior legislative experience, preferably with the Massachusetts General Court and/or Congress Graduate degree in relevant field (e.g., MPH, JD, MBA, MPA) or at least 3 to 5 years of equivalent work experience Outstanding oral and written communication skills, including the ability to prepare and present information [...]

2017-08-15T12:52:16+00:00 Tuesday, August 15th, 2017|

Operations Intern – Fall 2017

The Health Connector’s Operations Team is seeking an intern to join the team in September 2017 for the fall term. This individual will participate in ongoing operational activities with particular focus on the Health Connector’s new small business platform. Key Responsibilities include: Support the small group business team operations and sales team Research inquires and polices related to the small business platform Work directly with small business platform vendors regarding implementation Experience and Qualifications: Strong MS Office Suite skills, including but not limited to Excel and PowerPoint Interest in healthcare reform and healthcare operations Strong research skills Ability to work in a team setting Ability to take initiative and work independently on projects Education: Graduate student in public health preferred Salary: This is a paid internship. Length of Internship: September-December 2017 (minimum of 20 hours a week) Interested: Send cover letter and resume to About the Connector: The Health Connector is an independent state authority that has been designated as the official Massachusetts health benefits Exchange under the federal Affordable Care Act. In addition to overseeing the implementation of both state and federal health reform, the Connector is committed to enhancing the experience, services and health insurance products for individuals and small businesses shopping through the Exchange. The Connector is also responsible for overseeing policy and regulations geared toward furthering the goals of health reform. More information about the Connector and its programs is available at The Health Connector is an equal opportunity employer that values diversity as a vital characteristic of [...]

2017-08-14T15:03:38+00:00 Monday, August 14th, 2017|

Health Care Actuary

The Health Care Actuary will provide health care actuarial services to support a wide range of programs at the Commonwealth Health Insurance Connector Authority (“Health Connector”), including the annual health plan certification process and calculation of state subsidies. The Actuary will report to the Chief Financial Officer and will provide advice and support to managers and program staff in several substantive areas. This is a full-time exempt position. The Health Care Actuary will have responsibility for: ConnectorCare Budget Model. ConnectorCare is a program administered by Massachusetts that provides state premium and cost sharing subsidies to eligible residents. Assist the Finance Team with development and maintenance of the ConnectorCare financial model for forecasting and analytical reporting, in line with the annual Seal of Approval (SoA)  process Analysis of enrollment and financial data to track spending and help improve forecasting Assist with regular program updates to stakeholders Identification of opportunities to improve Health Connector program cost structures and the development of analyses and documentation to advance strategic initiatives Annual Seal of Approval (SoA) Process Development and Analysis. The SoA is the process through which the Health Connector certifies health plans for sale on its insurance exchange. Specific responsibilities in this area include: Creation and modification of standardized health and dental plan designs Review of market trends in plan design Analysis of Health Connector product shelf Review of non-standard plans, including but not limited to actuarial value, benefit design, “uniqueness” and market popularity Development and review of other plan parameters, including essential health [...]

2017-08-02T14:36:54+00:00 Wednesday, August 2nd, 2017|

Policy Analyst

The Policy Analyst will be responsible for coordinating and conducting a wide array of research and analytic initiatives in support of Health Connector programs. In addition to being a subject matter expert on Connector plans, the Analyst will specialize in researching complex issues, crafting solution options and recommending policy actions. The position will report to the Director of Policy and Applied Research. Responsibilities include: Conduct analyses and research on Health Connector enrollee populations and various segments of the Massachusetts health care market to identify opportunities to better serve Massachusetts residents Serve as lead data analyst for one-time and ongoing research efforts – both for the Health Connector, the Commonwealth, and along with outside researchers and research entities Coordinate agreements with external researchers working with Health Connector data Serve as subject matter expert on ConnectorCare, Qualified Health Plans (QHPs), and the Massachusetts merged commercial market, as well as the interplay between Exchange coverage and MassHealth (Medicaid) Alongside others on the policy and legal teams, responsible for reviewing federal regulations and proposals, and analyzing their implications for the Health Connector’s policies Assist in the development of policy proposals and analysis for Health Connector leadership, Board of Directors, and others Track state and national efforts to understand consumer needs relevant to health insurance selection and access Participate in a range of analytic and research efforts undertaken by the Connector’s policy team Assist in translating policy information into outreach and engagement plans Assist in translating policy information into implementation and operational strategies Requirements: Graduate [...]

2017-07-25T17:38:25+00:00 Tuesday, July 25th, 2017|

Health Exchange Sales and Broker Manager

Position Summary:  The Health Exchange Sales and Broker Manager is responsible for selling, servicing, and providing day to day account management support to small employer groups and the broker community. Additional responsibilities include working with vendors to ensure customer service excellence and promoting the Health Connector’s mission of increasing access to affordable health insurance by promoting products offered to qualifying small businesses. The position reports to the Director of Health Plans and Operations. The Sales and Broker Manager  can expect to spend 40% of time working in the office and 60% of time out of the office. Responsibilities will include, but will not be limited to: Key responsibilities: Promote all Health Connector small business products and programs sold through the Group Market Exchange platform. This includes direct selling to small business owners and brokers. Develop and nurture broker relationships within Massachusetts and beyond. Act as the service liaison between employers, brokers and Group Market Exchange platform vendor and ensure employer groups and brokers are receiving the highest levels of customer satisfaction. Assist in the development of sales and client services strategy and create an annual sales and account management business plan consistent with the strategic goals of the Health Connector. Provide employers and brokers accurate and thorough guidance on product and policy related issues Create appropriate metrics to monitor success of sales and client services (retention rate). Support the day-to-day operations of the Group Market Exchange as related to brokers and employer groups Create, organize and facilitate continuing educational seminars [...]

2017-08-02T14:30:38+00:00 Wednesday, July 12th, 2017|

Employer Coverage Analyst and Outreach Manager

The Employer Coverage Analyst and Outreach Manager will serve as a policy and outreach lead for the Commonwealth Health Insurance Connector Authority (Health Connector) as it launches new health insurance coverage options for small businesses. The individual in this position will function as a subject matter expert and external stakeholder contact for small group coverage. The position will report to the Deputy Chief of Policy and Strategy and will be full-time. Responsibilities include: Build and support relationships with stakeholders and employers throughout the Commonwealth related to the Health Connector’s policy responsibilities and coverage programs for Massachusetts employers Serve as outreach manager, designing and conducting comprehensive community engagement efforts designed to build awareness among the Massachusetts employer community of coverage options available at the Health Connector Serve as lead subject matter expert on commercial small group insurance for the Health Connector, in support of its small group market platform (“Health Connector for Business”) and supporting state-based employer-related health policy efforts Alongside others on the policy and legal teams, responsible for reviewing federal regulations and proposals and analyzing their implications for the Health Connector’s policies, particularly those related to the commercial merged market Assist in the development of policy proposals and analysis for Health Connector leadership, Board of Directors, and others Track state and national efforts to understand consumer and employer needs relevant to health insurance selection and access Participate in a range of analytic and research efforts undertaken by the Connector’s policy team Assist in translating policy information into implementation and [...]

2017-06-29T11:27:03+00:00 Friday, June 16th, 2017|

Massachusetts Health Connector and DC Health Link Create a First-in-the-Nation Partnership

The Health Connector Board of Directors today approved a first-in-the-nation collaboration with DCHBX, which manages and operates DC Health Link, the online health insurance marketplace in the District of Columbia. Through this partnership, starting this fall the Health Connector will use a separate branch of DC Health Link’s existing online platform to improve available offerings to small businesses and their employees – including the ability for employees to potentially select their own plan from a range of choices – while reducing long-term operational costs for the small-group online system.

2017-02-23T15:23:56+00:00 Thursday, February 23rd, 2017|

Identity (ID) Proofing: What you need to know

Identity Proofing (or ID Proofing) is one of the first steps of the process to apply for health coverage through the Health Connector website. ID proofing is a requirement of the Affordable Care Act (ACA) and must be completed in order for you to submit an application through the Health Connector website. ID proofing is used to verify your identity and is done by asking you questions based on your personal and financial history. When you check credit report after ID Proofing, you may see an inquiry from the Centers for Medicare & Medicaid Services (CMS). CMS uses credit reporting agencies like Experian to verify the information on your eligibility application. This is only an inquiry and does not affect your credit score. Your eligibility application and credit score will not be affected by the inquiries from Experian or CMS. To protect your personal information, you have to take a few steps to verify your identity before you can complete an application. First, you will provide information when you create your profile. This information will be used for the first step of ID proofing. Once your information is verified, the ID proofing process will ask you questions that only you would be likely to know the answers to, based on your financial accounts and personal information on your credit report. This process is meant to prevent an unauthorized person from creating an account and applying for health coverage in your name without your knowledge. You should [...]

2017-02-22T11:02:59+00:00 Tuesday, February 21st, 2017|Tags: |

Finish your enrollment by December 23rd for January 1, 2017 coverage

If you are renewing your health insurance through the Health Connector for 2017, or are applying for the first time, the deadline to complete your enrollment for coverage that starts January 1 is December 23, 2016. Take action now to be sure that you’ve completed these steps to finish your January 1st enrollment: Complete all of the required information to find out what type of coverage or savings you qualify for, like tax credits, a ConnectorCare plan, or MassHealth. Make sure your information is as up-to-date as possible if you are a renewing member. If you qualify for a Health Connector or ConnectorCare plan, you can use our Shopping Guides and new Provider Search tool to help find a quality health and dental plan to meet your needs and budget. Once you choose a plan, you must make your first premium payment, in full, by December 23, 2016 for your coverage to start January 1, 2017. You can set up monthly recurring payments online so your bill will always be paid on time each month. There are 4 ways to make a payment. Learn about them now → If you are a renewing member and have already set up automatic recurring payments, then you do not need to set up a new recurring payment. Your new premium will be deducted on December 22nd, even if you enrolled in a plan with a different insurance company.  Congratulations. Once you have finished your enrollment, [...]

2016-12-19T19:47:18+00:00 Monday, December 19th, 2016|