When the online application is unavailable, this means that you will not be able to sign into your account to complete an application, update your information, shop for a plan, or view your Health Connector notices online. If you need to make a payment to your Health Connector account right away, please use an alternative method. Otherwise, check back later to create or access your account when the maintenance is completed. We apologize for the inconvenience.
More ways to get help and information The Health Connector call center is temporarily unavailable due to a system outage. For the best experience possible, we recommend you call back at a later time. Normal Health Connector Customer Service Hours are Monday–Friday: 8:00 a.m. to 6:00 p.m. Saturday: Closed Sunday: Closed Other ways to get help and information: Visit an Enrollment Assister near you How to update your account How to make a payment How to cancel your insurance plan Recover your login information Find more answers in the Help Center →
What does this mean for me? During the Federal Data Services Hub (FDSH) maintenance, you may still create an account and complete an application during the maintenance time, but you may not be able to get your eligibility determination until the Federal Hub is available again after the maintenance period. Find out more about the FDSH Find out more about Advance Premium Tax Credits and eligibility For individuals who complete applications or make changes to their health care coverage during the federal hub’s downtime, you may need to log back into the Health Connector system after the maintenance period is finished to submit your application and complete your plan selection. Please plan accordingly to avoid decision and enrollment delays.
During the Federal Data Services Hub (FDSH) maintenance, you can still Create an account and complete an application up to the e-signature page where you will need to come back after the maintenance to sign and submit your application. Make updates to your application up to the e-signature page where you will need to come back after the maintenance to sign and submit your application changes. If you already have an eligibility determination, you can shop for plans, complete checkout, and make a payment. You can make a payment on your current plan if you are already enrolled. Again, for individuals who need to complete an application or make changes during the FDSH downtime, you may need to log back into the Health Connector system after the maintenance period is finished to submit your application. Please plan accordingly to avoid decision and enrollment delays. Find out more about the FDSH →
If you already have an account with the Health Connector that has already passed ID Proofing, this maintenance will have no impact for you. You can log into your account as usual. If you are new to the Health Connector and are creating an account for the first time, you will need to come back after the maintenance is completed to create your account. Find out more about ID Proofing
The Federal Data Services Hub (FDSH) is what allows state-based Marketplaces, including the Health Connector, to electronically verify your information with federal information sources, such as the IRS, Department of Homeland Security, Social Security Administration, Department of Veterans Affairs, and others. Find out more about the FDSH → If you are planning to fill out or update an application, you may not be able to do so while the FDSH is unavailable. You will need to come back after the maintenance period to finish your application. Need to make a payment? If you need to make a payment to your Health Connector account right away, please use an alternative method, including using the Guest Payment Portal. Otherwise, check back later to create or access your account when the maintenance is completed. We apologize for the inconvenience.
The Health Connector's July 12, 2018 Board Meeting will be at a new location: Massachusetts Health Policy Commission (HPC) offices at 50 Milk Street 8th Floor Boston, MA 02109 Get Directions Contrary to our Milk Street address, our main entrance is on Devonshire St, directly off of Milk St. All provided directions will direct you to our Devonshire entrance. We are located on the 8th floor of the building; in order to access the elevator/stairs, you must check in with security at the main desk at the Devonshire entrance. If you are looking for our public meeting room, you will go up the elevators, get off on the 8th floor, and turn down the hallway that is on your far left when facing away from our reception area. The meeting room will be at the end of the hallway on your right. Public Transportation MBTA Orange Line State Street Station: (Walk, 1 minute) Exit onto Devonshire St Turn Right Entrance to 50 Milk St will be on your right halfway up the block on Devonshire Haymarket Station: (Walk, 8 minutes) Head Southeast on Congress St toward Hanover St (walk towards Faneuil Hall and the Old State House) Turn Right on Devonshire St Entrance to 50 Milk St will be on your right on Devonshire Downtown Crossing Station: (Walk, 4 minutes) Head northeast on Washington St toward Bromfield St (walk towards the [...]
Why celebrate the humble walnut? In addition to walnuts being a tasty snack, they provide many important nutrients and health benefits such as a high level of vitamin E. Vitamin E aids in cardiovascular health. (Source) Walnuts also provide anti-inflammatory benefits which may help with diabetes, cardiovascular issues, and metabolic syndrome. Eating walnuts have also been linked to decreasing the risk of prostate and breast cancer, and—due to their omega-3 content—may help maintain a healthy blood pressure level. (Source) Interested in adding more walnuts to your diet? Walnuts are versatile and can be enjoyed with any meal. They can be added to salads, vegetables, fruits, smoothies, yogurt, and desserts. So, be sure to pick up some walnuts on your next grocery store trip. Need some meal ideas? Check out the American Heart Association website for more information on heart health benefits and meal ideas for breakfast, lunch, dinner, and snacks. Breakfast Breakfast Quinoa with Walnut Cream and Blueberries Walnut Whole-Wheat Pancakes Lunch Quinoa-Chicken Salad with Toasted Walnuts, Grapes and Arugula Apple and Walnut Chicken Salad with Green Salad Dinner Chicken, Walnut and Brown Rice Family Favorite Stir-Fry Turkey Medallions with Sweet Potato-Walnut Mash - Delicious Decisions Roasted Vegetables with Walnuts, Basil and Balsamic Vinaigrette Snacks Cranberry Walnut Biscotti Sweet & Spicy Walnuts Find more heart-healthy recipes at Heart.org →
Not really sure what an HMO really is? Do you only “Kinda, sorta” understand deductibles? Health insurance seems to have a language of its own and you want to be sure you’re choosing the right plan. Here, we’ll try to help you by explaining some of the most common terms you’ll see while you’re shopping for insurance. Co-insurance If a health care service has co-insurance, you pay a percentage (part) of the cost for that service. Usually, you start to pay co-insurance after you meet your deductible. It is not a fixed cost like a co-pay. The amount you pay depends on the total cost of the service. Co-pay A fixed price you pay when you get certain health care services. Not all services require a co-pay. Deductible The total amount you must pay in a plan year before your plan will pay for part or all of your services. Some services may not have a deductible. They may be free or just have a co-pay, even though you haven’t met the deductible yet. HMO HMO stands for Health Maintenance Organization. If you choose a plan that is an HMO, you must use in-network providers in order to get your services covered. If you go to an out-of-network provider, the plan won’t cover the cost of your care, except in an emergency. If you enroll in [...]
BOSTON – March 1, 2018 – The Massachusetts Health Connector for Business and the New England Business Association announced today a partnership that will make it easier for Massachusetts small businesses to access the affordable health insurance options created by Health Connector for Business. The new partnership creates a statewide visibility and access partnership that will make it easy for New England Business Association members to access Health Connector for Business and provide health insurance to employees. The agreement is the first of its kind for Health Connector for Business, which unveiled a new online experience in November 2017 that created an easy-to-use platform offering savings to business owners and plan choice to employees. “We are excited by this partnership with the New England Business Association, which will make it easier for thousands of small employers to access health insurance through Health Connector for Business,” said Massachusetts Health Connector Executive Director Louis Gutierrez. “Through the new platform, employers can quickly determine their costs and benefits for the year, while offering their employees the flexibility to pick their own plan from a range of health insurers for the first time ever in the Massachusetts small group market.” “Small business owners are keenly aware of the costs associated with health care benefits and yet also understand how important this benefit is to attract new employees and to develop a culture of employee satisfaction,” said New England Business Association President and Chief Executive Officer Karim Hill. “This partnership will dramatically change the way [...]
