BOSTON--The Massachusetts Health Connector’s New Year deadline is looming, with residents without health coverage having until Dec. 23 to enroll in affordable, comprehensive health insurance that starts Jan. 1, 2026.
Video Video Transcript: Coming soon Download Presentation PDF Download Presentation PDF Resources Health Connector links: To get an estimate for the Health Connector plans that may be available for individuals and families: Get an Estimate Tool To search by a provider and medication preferences: Health Connector’s Plan Comparison Tool For help getting started with the online application: https://www.mahealthconnector.org/get-ready-to-enroll For more information on preliminary eligibility and the renewal process: Health Connector Plan Renewal Information – Massachusetts Health Connector (mahealthconnector.org) For Medicare questions, please reach out to the SHINE Program - Medicare Counseling (Serving the Health Insurance Needs of Everyone): https://www.mass.gov/health-insurance-counseling If you have a unique situation or question that you would like to discuss further with Customer Service Health Connector Customer Service can be reached by phone at: 1-877-MA-ENROLL (1-877-623-6765), or TTY: 711 for people who are deaf, hard of hearing, or speech disabled. https://www.mahealthconnector.org/about/contact In addition, virtual support and in-person support is available from Certified Assisters and Navigators in your community for free. It’s important to call ahead and schedule an appointment if you’d like their assistance. To find help in your community or to find help in a language other than English, review the list of Certified Assisters: https://my.mahealthconnector.org/enrollment-assisters
Video Video Transcript: Coming soon Download Presentation PDF Download Presentation PDF Resources Health Connector links: To get an estimate for the Health Connector plans that may be available for individuals and families: Get an Estimate Tool To search by a provider and medication preferences: Health Connector’s Plan Comparison Tool For help getting started with the online application: https://www.mahealthconnector.org/get-ready-to-enroll For more information on preliminary eligibility and the renewal process: Health Connector Plan Renewal Information – Massachusetts Health Connector (mahealthconnector.org) For Medicare questions, please reach out to the SHINE Program - Medicare Counseling (Serving the Health Insurance Needs of Everyone): https://www.mass.gov/health-insurance-counseling If you have a unique situation or question that you would like to discuss further with Customer Service Health Connector Customer Service can be reached by phone at: 1-877-MA-ENROLL (1-877-623-6765), or TTY: 711 for people who are deaf, hard of hearing, or speech disabled. https://www.mahealthconnector.org/about/contact In addition, virtual support and in-person support is available from Certified Assisters and Navigators in your community for free. It’s important to call ahead and schedule an appointment if you’d like their assistance. To find help in your community or to find help in a language other than English, review the list of Certified Assisters: https://my.mahealthconnector.org/enrollment-assisters
Video Video Transcript: Coming soon Download Presentation PDF Download Presentation PDF Resources Over 500 brokers are certified with Health Connector for Business. You can find one near you with our Broker Directory. Get a quote for your business. Learn about Employee Choice models available through Health Connector for Business. Get employer-specific information and resources about MassHealth redeterminations. Find more information about the ConnectWell wellness rebate program. Use the Health Connector for Business Provider Search Tool to search for plans by providers, facilities, or both. Learn about the Small Business Healthcare Tax Credit. For sole proprietors: For individual or family coverage, get a quick estimate and preview plans that may be available to you through the Health Connector. Use the Getting Started Guide for help getting started with the online application. For Medicare questions, please contact the Serving the Health Insurance Needs of Everyone (SHINE) Program. The SHINE Program provides free health insurance information and assistance for Medicare-eligible adults and their caregivers. To be connected to a local SHINE counselor and schedule an appointment, call MassOptions at 1-800-243-4636 or emailSHINE@state.ma.us. MassRelay 711 or 800-439-0183 (voice) TTY/ASCll 800-439-2370
Video Video Transcript: Coming soon Download Presentation PDF Download Presentation PDF Resources Health Connector links: To get an estimate for the Health Connector plans that may be available for individuals and families: Get an Estimate Tool To search by a provider and medication preferences: Health Connector’s Plan Comparison Tool For help getting started with the online application: https://www.mahealthconnector.org/get-ready-to-enroll For more information on preliminary eligibility and the renewal process: Health Connector Plan Renewal Information – Massachusetts Health Connector (mahealthconnector.org) For Medicare questions, please reach out to the SHINE Program - Medicare Counseling (Serving the Health Insurance Needs of Everyone): https://www.mass.gov/health-insurance-counseling If you have a unique situation or question that you would like to discuss further with Customer Service Health Connector Customer Service can be reached by phone at: 1-877-MA-ENROLL (1-877-623-6765), or TTY: 711 for people who are deaf, hard of hearing, or speech disabled. https://www.mahealthconnector.org/about/contact In addition, virtual support and in-person support is available from Certified Assisters and Navigators in your community for free. It’s important to call ahead and schedule an appointment if you’d like their assistance. To find help in your community or to find help in a language other than English, review the list of Certified Assisters: https://my.mahealthconnector.org/enrollment-assisters
Video Video Transcript: Coming soon Download Presentation PDF Download Presentation PDF Resources Health Connector links: To get an estimate for the Health Connector plans that may be available for individuals and families: Get an Estimate Tool To search by a provider and medication preferences: Health Connector’s Plan Comparison Tool For help getting started with the online application: https://www.mahealthconnector.org/get-ready-to-enroll For more information on preliminary eligibility and the renewal process: Health Connector Plan Renewal Information – Massachusetts Health Connector (mahealthconnector.org) What’s the difference between the Health Connector and MassHealth? – Massachusetts Health Connector Information on dental coverage: Dental Coverage – Massachusetts Health Connector For Medicare questions, please reach out to the SHINE Program - Medicare Counseling (Serving the Health Insurance Needs of Everyone), find out more at https://www.mass.gov/health-insurance-counseling If you have a unique situation or question that you would like to discuss further with Customer Service Health Connector Customer Service can be reached by phone at: 1-877-MA-ENROLL (1-877-623-6765), or TTY: 711 for people who are deaf, hard of hearing, or speech disabled. https://www.mahealthconnector.org/about/contact In addition, virtual support and in-person support is available from Certified Assisters and Navigators in your community for free. It’s important to call ahead and schedule an appointment if you’d like their assistance. To find help in your community or to find help in a language other than English, review the list of Certified Assisters: https://my.mahealthconnector.org/enrollment-assisters
Video Video Transcript: Coming soon Download Presentation PDF Download Presentation PDF Resources MassHealth Resources MassHealth Member Guides and Handbooks: MassHealth Member Guides and Handbooks | Mass.gov For Member information about renewing MassHealth coverage http://www.mass.gov/masshealthrenew Schedule an appointment with a MassHealth representative. Use the online scheduling tool at www.mass.gov/info-details/schedule-an-appointment-with-a-masshealth-representative If someone is under 65 years of age, the easiest way to update MassHealth information and report changes is using the MA Login Account at www.mahix.org/individual. If someone is over 65 years of age, and the renewal notice has an eSubmission number, it can submitted online via document upload or fillable form at https://mhesubmission.ehs.mass.gov/esb For information about the MassHealth Premium Assistance Program www.mass.gov/masshealth/pa Learn more about Massachusetts Medicaid (MassHealth) Estate Recovery here: www.mass.gov/estaterecovery Health Connector Resources To get an estimate for the Health Connector plans that may be available for individuals and families: Get an Estimate Tool To search by a provider and medication preferences: Health Connector’s Plan Comparison Tool For help getting started with the online application: https://www.mahealthconnector.org/get-ready-to-enroll Medicare Information For Medicare questions, please reach out to the SHINE Program - Medicare Counseling (Serving the Health Insurance Needs of Everyone): https://www.mass.gov/health-insurance-counseling Need additional help? If you have a unique situation or question that you would like to discuss further with Customer Service MassHealth Customer Service can be reached by phone at (800)-841-2900, TDD/TTY: 711 MassHealth | Mass.gov Health Connector Customer Service can be reached by phone at: 1-877-MA-ENROLL (1-877-623-6765), or TTY: 711 for people who are deaf, hard of hearing, or [...]
July 2025—In April 2023, after three years of COVID-era federal Public Health Emergency coverage protections, the Health Connector began welcoming tens of thousands of newly-eligible residents. These residents came to the Health Connector seeking access to affordable health care coverage, a process that ran through 2024 as MassHealth redetermined the eligibility of all 2.4 million of its members. In Massachusetts, the Medicaid and CHIP programs are known together as MassHealth.
July 2025—The ConnectorCare Expansion Pilot Annual Report highlights the significant impact of extending health coverage in Massachusetts to individuals earning up to 500% of the federal poverty level. Since the pilot began in 2024, over 115,000 individuals have gained more affordable insurance, with 63,000 actively enrolled as of mid-2025. The program offers benefits such as lower premiums, no deductibles, and reduced co-pays, helping residents access necessary care, including preventive services and medications for chronic conditions.
Video Video Transcript: Coming soon Download Presentation PDF Download Presentation PDF Resources Over 500 brokers are certified with Health Connector for Business. You can find one near you with our Broker Directory. Get a quote for your business. Learn about Employee Choice models available through Health Connector for Business. Get employer-specific information and resources about MassHealth redeterminations. Find more information about the ConnectWell wellness rebate program. Use the Health Connector for Business Provider Search Tool to search for plans by providers, facilities, or both. Learn about the Small Business Healthcare Tax Credit. For sole proprietors: For individual or family coverage, get a quick estimate and preview plans that may be available to you through the Health Connector. Use the Getting Started Guide for help getting started with the online application. For Medicare questions, please contact the Serving the Health Insurance Needs of Everyone (SHINE) Program. The SHINE Program provides free health insurance information and assistance for Medicare-eligible adults and their caregivers. To be connected to a local SHINE counselor and schedule an appointment, call MassOptions at 1-800-243-4636 or emailSHINE@state.ma.us. MassRelay 711 or 800-439-0183 (voice) TTY/ASCll 800-439-2370
