Video

Video Transcript: Coming soon

Resources

If you have a unique situation or question that you would like to discuss further or simply need more help, the Health Connector Customer Service team is available. They can be reached by phone at: 1-877-MA-ENROLL (1-877-623-6765), or TTY 711 for people who are deaf, hard of hearing, or speech disabled.  Business hours are Monday through Friday, 8:00 a.m. to 6:00 p.m.  https://www.mahealthconnector.org/about/contact

In addition, support is available from Certified Assisters and Navigators in your community for free.  Navigators are Health Connector Grantee organizations and have been trained to help with health insurance applications and Health Connector enrollment. It’s important to call ahead and schedule an appointment if you’d like their assistance.  To find help in your community or to find help in a language other than English, review the list of Certified Assisters here:  https://my.mahealthconnector.org/enrollment-assisters