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How do I answer questions about income?

Calculating your Modified Adjusted Gross Income (MAGI) To help figure out your annual Modified Adjusted Gross Income (MAGI) income for 2023, we have provided the calculator below. Please note that the all sources of income you expect to receive in 2023 must be considered. For example, if you are a seasonal employee and expects to collect unemployment during certain months of the year, you should include the expected unemployment income in the total income. [ninja_forms id=34] How to answer questions about your current income The question "Does FIRST NAME LAST NAME have any income?" should be answered for the MONTH you are completing your application.  If you—and any household members included on your application—has any current income (such as income from a job, self-employment,  or other source), the answer should be "Yes". If you answer the question by selecting  "No", click "Save and Continue" to move to the next page. Answer this question based on your current income. If you answer the question by selecting  "Yes", the next question on the screen will ask what types of income you have. You can check all the boxes that apply and then click “Save and Continue” to move to the next page and answer questions about the type(s) of income you checked. Check all income types that apply to you. Income Frequency Take care to note that the income amount has the right frequency (how often you receive the income). The table below includes frequency choices and descriptions you will need [...]

Identity (ID) Proofing: What you need to know

Identity Proofing (or ID Proofing) is one of the first steps of the process to apply for health coverage through the Health Connector website. ID proofing is a requirement of the Affordable Care Act (ACA) and must be completed in order for you to submit an application through the Health Connector website. ID proofing is used to verify your identity and is done by asking you questions based on your personal and financial history. When you check credit report after ID Proofing, you may see an inquiry from the Centers for Medicare & Medicaid Services (CMS). CMS uses credit reporting agencies like Experian to verify the information on your eligibility application. This is only an inquiry and does not affect your credit score. Your eligibility application and credit score will not be affected by the inquiries from Experian or CMS. To protect your personal information, you have to take a few steps to verify your identity before you can complete an application. First, you will provide information when you create your profile. This information will be used for the first step of ID proofing. Once your information is verified, the ID proofing process will ask you questions that only you would be likely to know the answers to, based on your financial accounts and personal information on your credit report. This process is meant to prevent an unauthorized person from creating an account and applying for health coverage in your name without your knowledge. You should [...]

What to do if you forgot your MA Login information or are locked out of your account

If you don't remember your login information, you can reset your username or password. If you forget your username or password, you can go to the account sign in page and click on the link “Forgot Username” or “Forgot Password” to get an email from MA Login that will include information and instructions to get back into your account. Please note that these emails will come from MA Login (noreply@login.mahix.org). If you do not get an email within a few minutes, check your email’s spam or junk email folder. If this happens, please add the email address noreply@login.mahix.org to your safe-senders list. Please note: The only required information for this form is your first name and your last name. I am locked out of my MA Login account. What should I do? First, follow the instructions above to reset your username or password. If you are not able to get back into your account by clicking the “Forgot username” or “Forgot Password” links (see above), you can call Health Connector customer service for help at 1-877-MA-ENROLL (1-877-623-6765), or TTY 1-877-623-7773 for people who are deaf, hard of hearing, or speech disabled. When I try to sign in, I get a message that there is already an MA Login account If you get a message that there is already an account created with your login information, you may need to go through the “I forgot my account username and/or password” process as described above. If you continue to get this message, you [...]

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