Help Center

Webinar: Recently lost health insurance from your job? Know your options.

Video Download Presentation PDF Download Presentation Questions & Answers Modified Adjusted Gross Income (MAGI) is used to determine your eligibility for subsidies through the Health Connector. More information and a form to assist you in calculating your annual projected income can be found below. Questions in the application will guide you through the information that you need to supply. In general, we recommend that you read the tooltips in the application if you have questions. It’s also helpful to have a copy of your most recent tax return handy so that you can compare your income or account for deductions that you might also have for 2020. Get full details at https://www.mahealthconnector.org/how-do-i-answer-questions-about-income Estimating your income while on unemployment can be difficult as your employment status may change, and for that reason we encourage people to return to their application any time they have a change in circumstances, including a change in their income. When estimating your yearly/annual income, combine the income you earned in 2020 prior to becoming unemployed with your weekly unemployment benefit amount for the duration of the expected unemployed period (up to 39 weeks). If you think you are returning to work, include the amount that you expect to earn for the remainder of the year. The table and tips below can help you know what needs to be included or not when answering the current income question and the yearly income questions in the online [...]

Webinar: Recently lost health insurance from your job? Know your options.

Video Download Presentation PDF Download Presentation Questions & Answers Modified Adjusted Gross Income (MAGI) is used to determine your eligibility for subsidies through the Health Connector. More information and a form to assist you in calculating your annual projected income can be found below. Questions in the application will guide you through the information that you need to supply. In general, we recommend that you read the tooltips in the application if you have questions. It’s also helpful to have a copy of your most recent tax return handy so that you can compare your income or account for deductions that you might also have for 2020. Get full details at https://www.mahealthconnector.org/how-do-i-answer-questions-about-income Estimating your income while on unemployment can be difficult as your employment status may change, and for that reason we encourage people to return to their application any time they have a change in circumstances, including a change in their income. When estimating your yearly/annual income, combine the income you earned in 2020 prior to becoming unemployed with your weekly unemployment benefit amount for the duration of the expected unemployed period (up to 39 weeks). If you think you are returning to work, include the amount that you expect to earn for the remainder of the year. The table and tips below can help you know what needs to be included or not when answering the current income question and the yearly income questions in the online [...]

Webinar: Recently lost health insurance from your job? Know your options.

Video Download Presentation PDF Download Presentation Questions & Answers Modified Adjusted Gross Income (MAGI) is used to determine your eligibility for subsidies through the Health Connector. More information and a form to assist you in calculating your annual projected income can be found below. Questions in the application will guide you through the information that you need to supply. In general, we recommend that you read the tooltips in the application if you have questions. It’s also helpful to have a copy of your most recent tax return handy so that you can compare your income or account for deductions that you might also have for 2020. Get full details at https://www.mahealthconnector.org/how-do-i-answer-questions-about-income Estimating your income while on unemployment can be difficult as your employment status may change, and for that reason we encourage people to return to their application any time they have a change in circumstances, including a change in their income. When estimating your yearly/annual income, combine the income you earned in 2020 prior to becoming unemployed with your weekly unemployment benefit amount for the duration of the expected unemployed period (up to 39 weeks). If you think you are returning to work, include the amount that you expect to earn for the remainder of the year. The table and tips below can help you know what needs to be included or not when answering the current income question and the yearly income questions in the online [...]

Recently lost health insurance from your job? Know your options.

Video UPDATE: Please note that the special enrollment period due to coronavirus mentioned in the video and resources ended July 23, 2020. Find out how you can enroll any time of the year → Download Presentation PDF Download Presentation Questions & Answers Yes, the new COVID-19 SEP is independent of any other SEP, and the only restriction on the COVID-19 SEP is that the individual is not already enrolled in a Health Connector plan. This is true regardless of who paid the first portion of your COBRA coverage (you or an employer) or your length of enrollment in COBRA. Keep in mind the COVID-19 SEP is currently set to end on June 23, 2020, which is also the enrollment and payment deadline for July 1, 2020 coverage. Link to SEP Regulation: https://www.mahealthconnector.org/wp-content/uploads/rules-and-regulations/AdminBulletin04-20.pdf Modified Adjusted Gross Income (MAGI) is used to determine your eligibility for subsidies through the Health Connector. More information and a form to assist you in calculating your annual projected income can be found below. Questions in the application will guide you through the information that you need to supply. In general, we recommend that you read the tool tips in the application if you have questions. It’s also helpful to have a copy of your most recent tax return handy so that you can compare your income or account for deductions that you might also have for 2020. Get full details at https://www.mahealthconnector.org/how-do-i-answer-questions-about-income Estimating your [...]

Get Covered throughthe Health Connector: What you need to know if you’ve recently lost health insurance benefits

Video UPDATE: Please note that the special enrollment period due to coronavirus mentioned in the video and resources ended July 23, 2020. Find out how you can enroll any time of the year → Download Presentation PDF Download Presentation Questions & Answers Yes, the new COVID-19 SEP is independent of any other SEP, and the only restriction on the COVID-19 SEP is that the individual is not already enrolled in a Health Connector plan. This is true regardless of who paid the first portion of your COBRA coverage (you or an employer) or your length of enrollment in COBRA. Keep in mind the COVID-19 SEP is currently set to end on June 23, 2020, which is also the enrollment and payment deadline for July 1, 2020 coverage. Link to SEP Regulation: https://www.mahealthconnector.org/wp-content/uploads/rules-and-regulations/AdminBulletin04-20.pdf Modified Adjusted Gross Income (MAGI) is used to determine your eligibility for subsidies through the Health Connector. More information and a form to assist you in calculating your annual projected income can be found below. Questions in the application will guide you through the information that you need to supply. In general, we recommend that you read the tool tips in the application if you have questions. It’s also helpful to have a copy of your most recent tax return handy so that you can compare your income or account for deductions that you might also have for 2020. Get full details at https://www.mahealthconnector.org/how-do-i-answer-questions-about-income Estimating your [...]

How do I answer questions about income?

Calculating your Modified Adjusted Gross Income (MAGI) To help figure out your annual Modified Adjusted Gross Income (MAGI) income for 2023, we have provided the calculator below. Please note that the all sources of income you expect to receive in 2023 must be considered. For example, if you are a seasonal employee and expects to collect unemployment during certain months of the year, you should include the expected unemployment income in the total income. [ninja_forms id=34] How to answer questions about your current income The question "Does FIRST NAME LAST NAME have any income?" should be answered for the MONTH you are completing your application. If you—and any household members included on your application—has any current income (such as income from a job, self-employment, or other source), the answer should be "Yes". If you answer the question by selecting "No", click "Save and Continue" to move to the next page. Answer this question based on your current income. If you answer the question by selecting "Yes", the next question on the screen will ask what types of income you have. You can check all the boxes that apply and then click “Save and Continue” to move to the next page and answer questions about the type(s) of income you checked. Check all income types that apply to you. Income Frequency Take care to note that the income amount has the right frequency (how often you receive the income). The table below includes frequency choices and descriptions you will need [...]

Identity (ID) Proofing: What you need to know

Identity Proofing (or ID Proofing) is one of the first steps of the process to apply for health coverage through the Health Connector website. ID proofing is a requirement of the Affordable Care Act (ACA) and must be completed in order for you to submit an application through the Health Connector website. ID proofing is used to verify your identity and is done by asking you questions based on your personal and financial history. When you check credit report after ID Proofing, you may see an inquiry from the Centers for Medicare & Medicaid Services (CMS). CMS uses credit reporting agencies like Experian to verify the information on your eligibility application. This is only an inquiry and does not affect your credit score. Your eligibility application and credit score will not be affected by the inquiries from Experian or CMS. To protect your personal information, you have to take a few steps to verify your identity before you can complete an application. First, you will provide information when you create your profile. This information will be used for the first step of ID proofing. Once your information is verified, the ID proofing process will ask you questions that only you would be likely to know the answers to, based on your financial accounts and personal information on your credit report. This process is meant to prevent an unauthorized person from creating an account and applying for health coverage in your name without your knowledge. You should [...]

What to do if you forgot your MA Login information or are locked out of your account

If you don't remember your login information, you can reset your username or password. If you forget your username or password, you can go to the account sign in page and click on the link “Forgot Username” or “Forgot Password” to get an email from MA Login that will include information and instructions to get back into your account. Please note that these emails will come from MA Login (noreply@login.mahix.org). If you do not get an email within a few minutes, check your email’s spam or junk email folder. If this happens, please add the email address noreply@login.mahix.org to your safe-senders list. Please note: The only required information for this form is your first name and your last name. I am locked out of my MA Login account. What should I do? First, follow the instructions above to reset your username or password. If you are not able to get back into your account by clicking the “Forgot username” or “Forgot Password” links (see above), you can call Health Connector customer service for help at 1-877-MA-ENROLL (1-877-623-6765), or TTY 711 for people who are deaf, hard of hearing, or speech disabled. When I try to sign in, I get a message that there is already an MA Login account If you get a message that there is already an account created with your login information, you may need to go through the “I forgot my account username and/or password” process as described above. If you continue to get this message, you [...]

Eligible Immigration Status

Individuals in the following statuses may be eligible for Qualified Health Plans or MassHealth, depending on income, age, disability status, pregnancy status and other factors. Amerasians as described in section 402(a)(2)(A)(i)(V) of the Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) of 1996; Persons granted asylum under section 208 of the Immigration and Nationalization Act (INA); Persons who entered as Cuban/Haitian entrants under section 501(e) of the Refugee Education Assistance Act of 1980; Persons whose deportation has been withheld under section 243(h) or 241(b)(3) of the INA, as provided by section 5562 of the federal Balanced Budget Act of 1997; Native Americans with at least 50 percent American Indian blood who were born in Canada pursuant to section 289 of the INA or other tribal members born in territories outside of the U.S. pursuant to 25 U.S.C. 450b(e); Refugees admitted under section 207 of the INA; Victims of severe forms of trafficking; and spouse, child, sibling or parent of the victim, in accordance with the Victims of Trafficking and Violence Protection Act of 2000 (Pub. L. 106-386) as amended; Iraqi Special Immigrants granted special immigrant status under section 101(a)(27) of the INA, pursuant to section 1244 of Public Law 110-181 or section 525 of Public Law 110-161; Afghan Special Immigrants granted special immigrant status under section 101(a)(27) of the INA, pursuant to section 525 of Public Law 110-161; Conditional entrants under section 203(a)(7) of the INA a in effect before April 1, 1980; Veterans of the United States Armed Forces [...]