The Health Connector has established a Data, Analytics, and Reporting Team, residing in the Finance Department. This new team is responsible for providing data, analytics, and business intelligence capabilities to the organization, in support of the mission, vision, strategies, and goals of the Health Connector. The Director of Data, Analytics, and Reporting is a new, full-time, exempt position, reporting to the Chief Architect, who will play a key role in driving data-driven decision-making and delivery within the organization. The position will be responsible for the delivery of analytics and reporting services throughout the organization, including leading a team collecting, analyzing, and interpreting data from various sources to provide valuable insights and recommendations. This position will direct the management, development, and delivery of data analytics and business intelligence throughout the organization.

Key responsibilities include:

  • Strong leadership and management skills, with the ability to motivate and inspire a team.
  • Leading a team of three, including a Data Scientist and operational reporting team.
  • Proven experience in data analysis and visualization tools, such as SQL, Excel, Tableau, Power BI, or similar tools.
  • Excellent analytical and problem-solving skills, with a strong attention to detail.
  • In-depth knowledge of statistical analysis techniques and methodologies.
  • Proficiency in data modeling and data manipulation.
  • Strong business acumen and the ability to connect data insights to business objectives.
  • Excellent communication and presentation skills, with the ability to translate complex data into clear and actionable insights.
  • Ability to work with teams across the organization to solve large, complex problems to achieve objectives.
  • Development and maintenance of predictive models to address business questions.
  • Ability to work effectively in a fast-paced, dynamic environment, managing multiple priorities and meeting deadlines.
  • Performs other duties as needed and assigned.

Qualifications:

  • Bachelor’s degree in data Analytics, Data Science, Statistics, Mathematics, Computer Science, or a related field; Master’s degree preferred.
  • Minimum seven years overall work experience with proven experience in data analytics/reporting, with at least two years in a leadership or managerial role.
  • Proven track record of delivering impactful insights and recommendations based on data analysis.
  • Strong understanding of data governance principles and practices.
  • Significant data mining, analytical, and modeling experience.
  • Proficiency with handling data imperfections.
  • Advanced Excel skills and familiarity with SQL and business intelligent tools for data analysis.
  • Detail-oriented with a focus on data accuracy and integrity.
  • Strong analytic and communication skills, both written and verbal

Competencies:

  • Must possess a strong work ethic and ability to meet multiple deadlines.
  • Teamwork: solid and reliable team contributor, excellent listening skills, open-minded, and ability to foster collaborative working relationships with colleagues while performing job duties
  • Independence: the ability to complete assignments on time with minimal supervision and adapt to changing work priorities to meet the dynamic needs of the Health Connector
  • Initiative and accountability: ability to identify and solve problems and accountability for ownership of individual performance.
  • Integrity: honesty and a positive professional attitude
  • Quick learner, ability to follow instructions, willingness to share and to seek advice and feedback from various stakeholders; self-motivated with ability to stretch and take on new challenges.
  • Understands the working of an integrated eligibility system, and a State Based Exchange under the Affordable Care Act.
  • Experience working with the security requirements of personally identifiable information.

If interested: Send a cover letter and résumé to Connector-jobs@mass.gov.

Salary: $130,000–135,000 per year

Please note:

  • Due to the requirement of 268A, please complete the Applicant Disclosure Form and return it with your application.
  • All Health Connector employees are required to provide satisfactory proof of eligibility to work in the United States.
  • All Health Connector employees are required to provide satisfactory proof of full COVID-19 vaccination.
  • The Health Connector is operating on a hybrid work arrangement with 2 days in the downtown Boston office and 3 days working from home.
  • Employee may be requested to work an extended day and weekends to meet deadlines 

About the Health Connector:

The Commonwealth Health Insurance Connector Authority (Massachusetts Health Connector) is an independent public authority serving as the Affordable Care Act (ACA)-compliant marketplace for the Commonwealth.  The organization is charged with providing subsidized and unsubsidized health insurance to individuals and small employers.  The Health Connector also oversees policy development related to health care reform under both state and federal laws, as well as conducting public education and outreach about health care reform and coverage opportunities.

The Health Connector is an equal-opportunity employer that values diversity as a vital characteristic of its workforce.  We consider qualified applicants without regard to race, color, religion, gender, sexual identity, gender identity, national origin, or disability.