All BWL KB

“Minimum value” standards mean that the health plan will pay at least 60% of the total cost of medical services for a standard population. The other 40% of costs would be paid by members through deductibles, co-pays, and co-insurance. Most employer plans meet minimum value standards. To find out for sure if your employer’s plan meets these standards, talk to your human resources department or the health plan. You can use the worksheet we provide to collect their answers. Download the worksheet by clicking here. How do I know if my employer’s plan is affordable? Click here for the affordability worksheet →  

Even small errors on your application like a misspelled name or incorrect address may cause you to experience a delay in getting an eligibility determination or shopping for a plan. To avoid any delay in processing your application or choosing a plan, before you hit a “Save and Continue” button at any point during the application, carefully review what you have entered into the application to make sure the information you entered is correct. You should also carefully review your application again from beginning to end on summary pages before you click the “Submit” button.

Children under age 19 may apply for coverage as the primary subscriber for a child-only plan, but they will need to provide the Health Connector and MassHealth information about a parent or legal guardian to sign the coverage Terms & Conditions. Currently, the website does not allow families to provide this information online at this time. If you are filling out an application for a child under age 19 applying as a primary subscriber, you may need to call Health Connector or MassHealth Customer Service to complete the application.   Health Connector Customer Service MassHealth Customer Service 1-877-MA-ENROLL (1-877-623-6765), or TTY 711 for people who are deaf, hard of hearing, or speech disabled. 1-800-841-2900, or TTY 1-800-497-4648 for people who are deaf, hard of hearing, or speech disabled.

People who are applying for health coverage can fill out an application even if they do not have a Social Security Number (SSN).  Please note that if you have household members included on your application, but do not need insurance, you will still be asked to enter their SSN, if they have one, or you will need to choose a reason why they do not have one from the choices in the application.

Your Electronic Signature—or e-Signature—allows you sign documents or legal agreements online. If you are having trouble with the e-Signature on the "Review & Sign" page of the application, like getting an error message—for example, “Your e-Signature does not match the Head of Household’s name. Please note that this field is case-sensitive”—first, check and make sure that the name you typed into the e-Signature box is exactly how you typed it when you created an account. If it looks right, then check to make sure you did not accidentally include any extra spaces or punctuation. EXAMPLE: How you entered your name on your account information: John S Doe Jr. How you should enter your e-Signature: Correct Not Correct John S Doe John S Do e  (includes an extra space in the last name) John DOE (case does not match) John S. Doe (do not include a period after the middle initial) John Doe John S Doe, Jr. (do not include a suffix or extra punctuation) Other tips: If you entered a middle initial when you created your account, you may not need to include it in your e-Signature. If you do enter your middle initial and get an error message, try entering your signature without it. Do not use a period after your middle initial. Do not include your suffix (like Jr., Sr., etc.) that you selected when you created your account. If you accidentally put an extra space in your name when you created your account, this may cause errors because your signature [...]