MassHealth members will soon need to renew their health coverage.

MassHealth needs to renew coverage for all members to make sure they are still eligible and receive the best benefit they qualify for. If you are a MassHealth member, you should report any changes to your address, phone number, email, household, job, income, disability status, or pregnancy.

Update your information

Make sure MassHealth has your most up to date address, phone number, and email so you do not miss important information and notices from MassHealth. Learn how →

Check your mail from MassHealth

MassHealth will be sending your renewal form in a blue envelope. Additional important notices or requests for information may arrive in white envelopes.

Respond to MassHealth before your deadline

Your notice will have a deadline. Make sure you fill out and send all needed information to MassHealth by the deadline.

When you get your blue envelope in the mail, you can renew online, via mail or fax, over the phone, or in-person. Visit www.mass.gov/masshealthrenew to learn more about how to renew.

If you think you might not be eligible for MassHealth, other health coverage options are available. You may qualify for an affordable plan through the Health Connector, your employer, Medicare, or other sources. Members can sign into their account now or call customer service at 1-877-623-6765 (TTY 711) to learn more or enroll in a plan.

If you lose your MassHealth coverage, it is a Qualifying Life Event (QLE). This means you can enroll in a plan with the Health Connector outside of the regular Open Enrollment Period.

Attend an event

Need help?

Free help is available by calling customer service or contacting an enrollment assister location near you.

MassHealth Customer Service

  • Phone: 1-800-841-2900 (TTY: 711)
  • Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m.

Health Connector Customer Service

  • Phone: 1-877-623-6765 (TTY: 711)
  • Hours: Monday through Friday, 8:00 a.m. to 6:00 p.m.