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Health Connector links:
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- To get an estimate for the Health Connector plans that may be available for individuals and families: Get an Estimate Tool
- To search by a provider and medication preferences: Health Connector’s Plan Comparison Tool
- For help getting started with the online application: https://www.mahealthconnector.org/get-ready-to-enroll
- For more information on preliminary eligibility and the renewal process: Health Connector Plan Renewal Information – Massachusetts Health Connector (mahealthconnector.org)
For Medicare questions, please reach out to the SHINE Program – Medicare Counseling (Serving the Health Insurance Needs of Everyone): https://www.mass.gov/health-insurance-counseling
If you have a unique situation or question that you would like to discuss further with Customer Service
- Health Connector Customer Service can be reached by phone at: 1-877-MA-ENROLL (1-877-623-6765), or TTY: 711 for people who are deaf, hard of hearing, or speech disabled. https://www.mahealthconnector.org/about/contact
In addition, virtual support and in-person support is available from Certified Assisters and Navigators in your community for free. It’s important to call ahead and schedule an appointment if you’d like their assistance. To find help in your community or to find help in a language other than English, review the list of Certified Assisters: https://my.mahealthconnector.org/enrollment-assisters