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Health Connector links:

For Medicare questions, please reach out to the SHINE Program – Medicare Counseling (Serving the Health Insurance Needs of Everyone): https://www.mass.gov/health-insurance-counseling

If you have a unique situation or question that you would like to discuss further with Customer Service

In addition, virtual support and in-person support is available from Certified Assisters and Navigators in your community for free.  It’s important to call ahead and schedule an appointment if you’d like their assistance.  To find help in your community or to find help in a language other than English, review the list of Certified Assisters:  https://my.mahealthconnector.org/enrollment-assisters