Video
Video Transcript: Coming soon
Resources
- To get an estimate for the plans that may be available to you: https://betterhealthconnector.com/get-an-estimate
- To search by your provider and your medication preferences (before you apply): Health Connector’s Plan Comparison Tool
- For help getting started with the application: https://www.mahealthconnector.org/get-started
- Link to the application: https://www.mahix.org/individual/
- For questions on how to enter income: MAhealthconnector.org/how-do-i-answer-questions-about-income
- Link to affordability questionnaire if you are offered coverage and think it may not be affordable: Job-based Insurance Affordability Calculator – Massachusetts Health Connector (mahealthconnector.org)
- For Medicare questions or questions regarding things to consider if you are over 65 and in need of coverage, please reach out to our colleagues from SHINE: https://www.mass.gov/health-insurance-counseling
- For questions about COBRA or alternative coverage through the Health Connector: health-coverage-after-a-job-loss-eng.pdf (mahealthconnector.org)
- For questions about dental plans: MAhealthconnector.org/dental
If you have a unique situation or question that you would like to discuss further or simply need more help, the Health Connector Customer Service team is available. They can be reached by phone at: 1-877-MA-ENROLL (1-877-623-6765), or TTY 1-877-623-7773 for people who are deaf, hard of hearing, or speech disabled. Business hours are Monday through Friday, 8:00 a.m. to 6:00 p.m. https://www.mahealthconnector.org/about/contact
In addition, support is available from Certified Assisters and Navigators in your community for free. Navigators are Health Connector Grantee organizations and have been trained to help with health insurance applications and Health Connector enrollment. It’s important to call ahead and schedule an appointment if you’d like their assistance. To find help in your community or to find help in a language other than English, review the list of Certified Assisters here: https://my.mahealthconnector.org/enrollment-assisters
