Throughout the year your circumstances may change which may make you eligible for a Special Enrollment Period (SEP).  If you have a baby, you or your dependent gain or lose other coverage, etc., you may be able to change your plan, enroll in a plan for the first time, add or drop family members, or terminate your plan. You must report the event WITHIN 30 DAYS of the event to be eligible for an SEP. Once you report the event in your account, the Health Connector will guide you through the options available to you and your family.

Step 1: Report the Qualifying Life Event

In each employee’s account on www.MAhealthconnector.org, consumers will have the option to report a qualifying life event. Please select the life event that applies to the primary subscriber or dependent (For Example: Married, Had a Baby, Lost or will soon lose other Health Insurance).

Note: There are three different pages of QLEs that can be viewed by clicking the arrow

Step 2: Enter the Date of QLE

Report the date that of the qualifying life event.

Step 3: Confirm the QLE

Click “Continue” to proceed.

Step 4: Add Member to Household

Adding a member to the household does not add them to the policy, in the next steps you will have the option to add/remove any dependent from the policy.


Step 5: Enter dependent information

Enter the date of birth, gender and relationship to primary. Check the “NO SSN” box if the SSN is not available. The mailing address is also optional.


Step 6: Confirm Household

Once you have added all your dependents, please click “Continue”.

Step 7: Choose Coverage for Your Household

Select the members in your household you would like to cover in your health plan by selecting the boxes next to their name.

Step 8: Select “Shop for New Plan” or “Keep Existing Plan”

Step 9: Confirm Plan Selection

Before you finalize your health plan, you will be have the option to review your plan selection, effective date, and household members covered. To submit your plan selection, click “Confirm”

Step 10: Finalize Plan Selection

This is the receipt of your enrollment. When you are done click “Go to My Account” return to your homepage where you can view your new enrollment and the date it was submitted.