Pressroom
Get our latest news releases, statements, or reports. Click on the archives links for materials from prior years (but please note that links for older information can sometimes break or change). You may need a free PDF viewer to see some files.
Updates
Visit often for frequent updates from the Health Connector. We will share detailed information about new features, topics related to national health care reform and more.
Testimonials
The Health Connector is proud to have played a role in helping many of the newly insured find health security and peace of mind. Listen to a few of them, in their own words.
Important Notice: ConnectorCare Plans in the Provider Search Tool
Please note the new Provider Directory at http://providerdirectory.mahealthconnector.org does not currently display ConnectorCare plan names at this time. The directory will be updated to include ConnectorCare plans beginning December 1, 2015. Until the site is [...]
Announcing Extended Call Center Hours and New Walk-in Center Locations for Open Enrollment
Health Connector Customer Service will have extended call center and walk-in center hours during the 2016 Open Enrollment period from November 1, 2015 through January 31, 2016. The hours will be as follows: Health Connector [...]
Infographic: Open Enrollment Preparedness and Customer Service
The Massachusetts Health Connector is committed to helping our state’s residents find the right health insurance. In preparation for the Open Enrollment period, November 1, 2015 through January 31, 2016, the Health Connector has dedicated additional resources to [...]
Massachusetts Health Connector Ombudsman Program Creates Additional Customer Service Avenue
BOSTON – September 28, 2015 – As it works to improve customer service and prepare for the next Open Enrollment period, the Massachusetts Health Connector announced the establishment of an Ombudsman Office effective today, which [...]
Upcoming Maintenance Schedule for the week of August 24, 2015
The Health Connector online application is scheduled for planned maintenance during the week of August 24, 2015. During the following maintenance periods, you will not be able to access your application. We apologize for the [...]